Hiring For International Process!

Greetings from IGT Solutions

As I am Hiring !!!

International Voice

International Non voice

Blended process

Job Responsibility:

Understands the various computer screens and how to utilize them effectively

Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff

Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance

Adheres to all company and specific Contact Center policies and procedures

Completes any work as assigned by Management

Knowledge, Skills and Other Abilities:

Strong process orientation

High energy, High Integrity & Work Ethics

Strong interpersonal skills & ability to communicate effectively

Strong problem solving skills.

Educational & Essential Experience:

Bachelor's Degree or Undergraduate dropouts

6 Months BPO or Travel experience

Excellent Written and spoken communication, business technical writing

Computer Skills ability/experience using computer applications

Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a Voice and non -voice environment(Voice &Chat/Email)

Interview Rounds:

HR Round

Versant Test Round

Operations Round

Interview mode-Offline

Call and book your interview slot : 10-30 am to 3-30 pm

Location : 4th Floor, MSR North Tower, MS Ramaiah North Tower, Manayata Tech Park, Nagavara, Bengaluru, Karnataka 560045

Contact Information given below

Name-Kavya

WhatsApp Number: 6383602074 (Kindly drop your resume)

Mail Id: kaviya.ramesh@igtsolutions.com