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95 IGT Solutions Jobs

Process Associate

1-3 years

₹ 2 - 5L/yr

Pune

1 vacancy

Process Associate

IGT Solutions

posted 1hr ago

Job Role Insights

Flexible timing

Job Description

Dear Candidate,


We at IGT are hiring for Process Associate.


Process: -

Customer Service Associate


Job Role: -

1. Handle inbound customer inquiries via voice calls related to travel bookings.

2. Maintain a high standard of service quality, adhering to customer service guidelines.

3. Communicate effectively with customers, ensuring a positive and helpful interaction.


Qualification: -

1. Minimum HSC or equivalent; a Bachelor's degree is a plus.

2. Decent communication skills in English, both verbal and written

3. 6 months experience in GDS are eligible.


For more info. connect on below:

Satyam Chauhan: Ph. - 7499393894 | Email ID. - satyam.chauhan@igtsolutions.com


Employment Type: Full Time, Permanent

Read full job description

IGT Solutions Interview Questions & Tips

Prepare for IGT Solutions Process Associate roles with real interview advice

Top IGT Solutions Process Associate Interview Questions

Q1. How will you handle irate customer
Q2. Do you have any travel knowledge?
Q3. What do you know about social media?
View all 13 questions

What people at IGT Solutions are saying

3.3
 Rating based on 880 Process Associate reviews

Likes

I wish I could give zero. These guys made my life miserable.

Dislikes

They promise you paid bench but they'll ask money from you. They do not even provide experience letter. You'll just be disappointed. One advice just do not join any cheap bpo. This is one of them Too much pressure harrasment & no one will save you even HRs are biased. I got into depression during my tenure to the extent that I tri..Read More

Read 880 reviews

Process Associate salary at IGT Solutions

reported by 3.6k employees
₹1 L/yr - ₹8 L/yr
9% more than the average Process Associate Salary in India
View more details

What IGT Solutions employees are saying about work life

based on 2.6k employees
67%
65%
71%
66%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

IGT Solutions Benefits

Cafeteria
Job Training
Free Transport
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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