Help Desk Support Executive

Role: Helpdesk Support Executive

Location: Gurugram

Mode: Work from office

Experience in Help Desk operations and processes are required with strong Administration Skills.
Strong Customer Service focus
Excellent people skills and ability to interact with a wide range of client staff and demands
Knowledge of Occupational Safety requirements
Strong PC literacy and proven ability to manage daily activities using various systems.
Demonstrated experience with continuous improvement initiatives highly desirable
Demonstrated experience with client reporting and the preparation of statistical call analysis
Graduate in any discipline
2 3 years experience in Help Desk management
Proven ability to function effectively as part of a team
Proven ability to initiate and follow through with improvement initiatives
Good communication Skills.

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds.