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15 Travelex Jobs

It Service Desk Analyst

5-10 years

₹ 4 - 7.5L/yr

Mumbai

1 vacancy

It Service Desk Analyst

Travelex

posted 17d ago

Job Role Insights

Flexible timing

Job Description

Hi,


We have an excellent job opportunity for IT Service Desk role with Travelex !!


Please find below the JD for the same.


The 1st round of interview will be virtual on Teams.


If interested, Kindly fill the tracker below and email your resume & the filled detail tracker on smriti.singh@travelex.com


Experience and Skillsets required:


  • At least 5+ years of experience in IT Service Desk role
  • Excellent customer service skills with a high level of focus on quality
  • Ability to communicate in a clear and professional manner
  • Problem solving and analytical skills and ability to work under pressure
  • Excellent inter-personal skills (verbal and written)
  • Clear understanding and interest in current and emerging IT technologies
  • Beneficial to have an awareness of the IT industry in general
  • An understanding and interest in the use of IT within business functions
  • Good to understand process improvement requirements
  • Good to understand any SM Application

Communication

  • Writes and speaks fluently on all aspects of work and communicates effectively
  • Actively communicate and seek feedback from colleagues and customers
  • Be proactive in working with others to improve IT Service Desk customer experience.


Detail Tracker to be filled by the candidate & to be shared on above email id.


  • Candidate name
  • Contact Number
  • Email ID
  • Current Location (precise/exact location) eg Like Malad
  • Joining Location
  • Current Company
  • Total exp.
  • Rel. exp.
  • Last working day (If not working)
  • Notice Period
  • Current CTC
  • Exp CTC

Employment Type: Full Time, Permanent

Read full job description

Prepare for Service Desk Analyst roles with real interview advice

Top Travelex Service Desk Analyst Interview Questions

Q1. describe an accounting process you've developed or improved when facing a tight deadline, how do you react ? how do you organize and priorit ... read more
Q2. process for verifying journal entries
Q3. Tell me about your self what type of accounting software programs are familiar with?
View all 6 questions

What people at Travelex are saying

Service Desk Analyst salary at Travelex

reported by 2 employees with 4-10 years exp.
₹7.9 L/yr - ₹10.1 L/yr
106% more than the average Service Desk Analyst Salary in India
View more details

What Travelex employees are saying about work life

based on 183 employees
75%
72%
77%
96%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Travelex Benefits

Health Insurance
Cafeteria
Free Transport
Work From Home
Team Outings
Soft Skill Training +6 more
View more benefits

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Travelex Mumbai Office Locations

View all
Mumbai Office
Travelex India Pvt Ltd, 2nd Floor, Paradigm Towers, A Wing, Mindspace, Malad West Mumbai
Maharashtra 400064
Mumbai Office
Travelex India Pvt Ltd, Ground Floor, R - 154, Ganeriwala House, Opposite Jw Merriott, Juhu Tara Road Mumbai
Maharashtra 400049

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