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99 IGT Solutions Jobs

Hiring For Voice Process

0-4 years

₹ 1.5 - 2.25L/yr

Gurgaon / Gurugram

1 vacancy

Hiring For Voice Process

IGT Solutions

posted 10hr ago

Job Description

Banking - Customer Service Representative

Interview Time: 10am-3pm


Job Summary: -
We are looking for a dedicated/ professional and detailed oriented Customer care representative. This role involves providing customer service support on calls for credit card process.
We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. This role involves providing exceptional service to customers through various communication channels (phone) addressing their Credit card-related inquiries.


Who we are looking for?

  • Only Graduates can apply
  • Preferably customer service/BANKING experience
  • Good Spoken Hindi & English
  • Computer Skills ability/experience using computer applications
  • Call Handling Etiquette

What you would be doing?

  • Handle customer inquiries and resolve issues efficiently.
  • Provide accurate information to customer
  • Process transactions and maintain customer records.
  • Deliver excellent customer service and enhance customer satisfaction.

What you will be signing up for?

  • Promising career progression
  • Best in industry compensation
  • Transport facility
  • Comprehensive training and development throughout your tenure
  • World class work culture, you would not want to miss!

Contact Person - Nimisha


Employment Type: Full Time, Permanent

Read full job description

Prepare for Voice Process roles with real interview advice

Top IGT Solutions Voice Process Interview Questions

Q1. How will you handle irate customer
Q2. Do you have any travel knowledge?
Q3. What do you know about social media?
View all 84 questions

What people at IGT Solutions are saying

Voice Process salary at IGT Solutions

reported by 3 employees
₹2 L/yr - ₹5 L/yr
55% more than the average Voice Process Salary in India
View more details

What IGT Solutions employees are saying about work life

based on 2.7k employees
66%
65%
71%
65%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

IGT Solutions Benefits

Cafeteria
Job Training
Free Transport
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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IGT Solutions Gurgaon / Gurugram Office Location

View all
Gurugram Office
Headquarter
InterGlobe Technologies, 2nd floor, InfoTech Centre, Milestone 14/2, Old Delhi Gurgaon Road, Dhundahera Gurugram
Haryana 122016

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