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Team Leader
ICCS
posted 18d ago
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Job Description
We have an urgent requirement for Team Leader Operation Looking for immediate joiner
Candidate must have experience in voice processin BPO industry, Sales & Lead generation, knowledge in BPO and working as a Team Leader in Operations department on papers for minimum 1 year, preferably.
Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, Lead generation, sales achievement, NPS/Csat and Dsat calculations.
Excellent communication skills in English.
Minimum 1 years' experience in Voice process
Target oriented and sales achievement.
salary offered - Best as per company
Employment Type: Full Time, Permanent
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What people at ICCS are saying
Rating based on 29 Team Lead
reviews
Anonymous · BFSI, Investments & Trading
in Noida
Accessibility via metro. Availability of e rikshaws.
Poor farsighting. Unable to understand business needs. Dull management. Unprofessional practices. Management and perks are local but work load and expectations are global. Punching machine to HR portal everything glitches.
- Salary - Bad+5 more
Team Lead salary at ICCS
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