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23 ICCS Jobs

Crm Manager

7-10 years

₹ 6 - 10L/yr

Noida

1 vacancy

Crm Manager

ICCS

posted 8d ago

Job Role Insights

Fixed timing

Job Description

Roles and Responsibilities

  • Develop and implement effective CRM strategies to drive business growth and improve customer satisfaction.
  • Manage client relationships, ensuring timely resolution of issues and maintaining high levels of service quality.
  • Analyze sales data to identify trends, opportunities, and areas for improvement in the sales process.
  • Collaborate with cross-functional teams to develop targeted marketing campaigns that align with business objectives.
  • Provide regular reporting on key performance indicators (KPIs) such as revenue growth, customer retention rates, etc.

Desired Candidate Profile

  • 7-10 years of experience in Client Relationship Management or a related field.
  • Proven track record of developing successful CRM strategies that drive business results.
  • Strong analytical skills with ability to interpret complex data sets and make informed decisions.
  • Excellent communication skills with ability to build strong relationships with clients at all levels.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Manager - CRM roles with real interview advice

Top ICCS Manager - CRM Interview Questions

Q1. if I give a topic to you could you explain about 2 minutes continuously
Q2. How do you Reset Admin Password, how to install windows os remotly.
Q3. How would you explain technical details to a non- technical audience?
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What people at ICCS are saying

What ICCS employees are saying about work life

based on 727 employees
51%
44%
70%
97%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

ICCS Benefits

Job Training
Soft Skill Training
Cafeteria
Work From Home
Team Outings
Health Insurance +6 more
View more benefits

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ICCS Noida Office Locations

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Noida Office
Headquarter
A-91, A Block, Sector 2, Noida, Uttar Pradesh 201301, India Noida
View on map
Noida, Uttar Pradesh Office
A-100, Sector 58, Noida 201301 Noida, Uttar Pradesh

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