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CRM Manager
MAKS Group
posted 2mon ago
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Job Description
In this role, you will be responsible for developing and implementing CRM strategies that enhance customer engagement, drive loyalty, and improve overall customer satisfaction. Your expertise in CRM tools and data analysis will be key in optimizing customer interactions and supporting the showroom s sales and marketing initiatives.
Key Responsibilities:
- Develop and execute CRM strategies to enhance customer engagement and retention.
- Manage the CRM system, ensuring data accuracy and effective use of customer insights.
- Collaborate with sales and marketing teams to create personalized customer experiences.
- Analyze customer data to identify trends and opportunities for improvement.
Qualifications:
- 5+ years of experience in CRM management, with a strong background in customer engagement.
- Proficiency in CRM software and data analysis tools.
- Excellent communication, analytical, and project management skills.
- Experience in the automotive or retail sector is a plus.
Employment Type: Full Time, Permanent
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