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Job Description
We are seeking a dynamic and customer-focused FB Executive to join our team in Mysuru, India. As an FB Executive, you will play a crucial role in ensuring exceptional dining experiences for our guests while overseeing the daily operations of our food and beverage outlets.
Supervise and coordinate the activities of FB staff to maintain high service standards
Maximize sales opportunities through product knowledge and suggestive selling techniques
Oversee the accurate and efficient processing of guest orders
Manage the setup and maintenance of dining areas, including banquet spaces
Conduct regular team briefings and participate in departmental meetings
Promote restaurant specialties and ensure adherence to established service standards
Handle guest feedback and complaints professionally, escalating issues when necessary
Implement and maintain food safety and hygiene standards
Coach and train team members to deliver consistent, high-quality service
Collaborate with kitchen staff to ensure smooth service operations
Monitor inventory levels and assist in ordering supplies as needed
Analyze sales data and suggest improvements to increase revenue
Ensure compliance with all company policies and procedures
Stay informed about local cuisine and dining trends in Mysuru to enhance guest experiences
Qualifications
Bachelors degree in Hospitality Management or related field
Minimum of 2 years of experience in a similar role within the hospitality industry
Extensive knowledge of food and beverage products and current industry trends
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Detail-oriented with strong organizational and multitasking skills
Proficiency in restaurant management software and point-of-sale systems
Understanding of food safety regulations and hygiene standards
Problem-solving skills and ability to make quick decisions
Passion for the hospitality industry and commitment to guest satisfaction
Familiarity with local cuisine and dining trends in Mysuru, India
Ability to speak English fluently; knowledge of Kannada or other local languages is a plus
Flexible schedule with availability to work evenings, weekends, and holidays