Business Development Head- eB2B Business

JOB DESCRIPTION

• Responsible for P&L and market share driven growth decision for the eB2B

business

• Responsible for end-to-end growth of the overall business: Monitoring,

analyzing and forecasting tracking progress for sales, customer management

and operational parameters

• Market sizing the overall geography and expanding into cities and districts

across the territories

• Responsible for customer penetration and maximization of customer density

and customer output in the region

• Co-ordination and follow up with cross functional teams, for growth and

relationship management of existing business

• Maintaining relationship with the Key Community Leaders in the designated

area and mentoring the team towards right relationship management with

their respective leaders

• Building and leading functions including sales, marketing, customer

relationship, operations and fulfilment through logistics, procurement a

software platforms.

The BD Head will:

Drive P&L KPIs

• Leverage the Husk brand and own personal network to build process for

customer acquisition, retention and loyalty.

• Drive data driven insights leading to sales, profitability and custom

strategies

• Own all parts of customer journey through creating a deep and wide funnel

from lead generation to customer satisfaction

• Own and drive customer relationships
• Be responsible for payments and collection of outstanding amounts from

customers

• Bring extreme discipline to all offline and online process

Build a World Class Team

• Recruit, develop, and lead a high-performing teams for sales, marketing and

operations by setting clear goals and providing ongoing coaching and

support.

• Drive results by setting clear performance expectations, constantly

monitoring and driving individual and team performance, and recognizing and

rewarding high achievers

Drive Innovation & Growth

• Guide marketing to drive pricing, offline and digital offers, loyalty programm

and product portfolio strategy.

• Collaborate with tech team to develop, implement and continuously improve

customer and internal facing software solutions

• Drive operations and logistics to drive cost, forecast, fulfilment, deliveries a

value added services

• Work closely with accounts and finance to manage business KP

Reporting and Dashboarding

• Be the organisations eyes and ears to understand and build on market trends
• Be the voice of the business unit, leading reporting at daily, weekly, monthly

and yearly levels, to be shared at CXO and investors level

• Analyse sales data, market trends, and competitive activity to identify areas

for improvement and provide actionable insights to senior management.