Husk Power Systems - Head - Business Development - B2B Business (12-15 yrs)

Company Description:

HuskPower Systems ("Husk") is an award-winning rural-tech company serving rural India and Sub-Saharan Africa.

In 2023, it was named "World's Best Challenger Brand" in the energy industry and is a 3-time Global Cleantech 100 company.

The CEO has been recognised by TIME magazine as one of the 100 climate leaders in the world.

The company's AI-powered rural platform provides 24/7 renewable power to rural households, commercial customers, institutions and small factories.

It also delivers a range of other products and services, including e-commerce and credit-financing of branded appliances for home and commercial use, as well as community-based solutions for e-mobility and the agricultural value chain.

Husk's mission is to super change economic growth and social well-being in rural communities that are unserved and underserved.

Husk's knowledge of rural markets, broad footprint in off-grid and weak grid communities, and on-the-ground operations give it a distinct advantage in providing affordable and tailored solutions to rural consumers, especially the 700 million worldwide who still live without access to electricity.

Job Description:

Position Objective:

- The Business Development Head for eB2B business is a senior management position responsible for strategy, growth and achievement of rapidly growing eB2B appliances business.

- This is a P&L role, reporting to Director, Ecommerce Husk aspires to grow exponentially in the eB2B space and become the market leader in its segment by 2025.

- The eB2B BD Head will own all plans and strategies for developing business and creating a first mover giant in the rural eB2B space.

- The Business Development Head will be Responsible for P&L and market share driven growth decision for the eB2B business.

- Responsible for end-to-end growth of the overall business: Monitoring, analyzing and forecasting tracking progress for sales, customer management and operational parameters.

- Market sizing the overall geography and expanding into cities and districts across the territories.

- Responsible for customer penetration and maximization of customer density and customer output in the region.

- Co-ordination and follow up with cross functional teams, for growth and relationship management of existing business.

- Maintaining relationship with the Key Community Leaders in the designated area and mentoring the team towards right relationship management with their respective leaders.

- Building and leading functions including sales, marketing, customer relationship, operations and fulfilment through logistics, procurement a software platforms.

The BD Head will:

Drive P&L KPIs:

- Leverage the Husk brand and own personal network to build process for customer acquisition, retention and loyalty.

- Drive data driven insights leading to sales, profitability and custom strategies.

- Own all parts of customer journey through creating a deep and wide funnel from lead generation to customer satisfaction.

- Own and drive customer relationships Be responsible for payments and collection of outstanding amounts from customers.

- Bring extreme discipline to all offline and online process.

Build a World Class Team:

- Recruit, develop, and lead a high-performing teams for sales, marketing and operations by setting clear goals and providing ongoing coaching and support.

- Drive results by setting clear performance expectations, constantly monitoring and driving individual and team performance, and recognizing and rewarding high achievers.

- Drive Innovation & Growth: Guide marketing to drive pricing, offline and digital offers, loyalty programm and product portfolio strategy.

- Collaborate with tech team to develop, implement and continuously improve customer and internal facing software solutions.

- Drive operations and logistics to drive cost, forecast, fulfilment, deliveries a value added services.

- Work closely with accounts and finance to manage business KP.

Reporting and Dashboarding:

- Be the organisation's eyes and ears to understand and build on market trends.

- Be the voice of the business unit, leading reporting at daily, weekly, monthly and yearly levels, to be shared at CXO and investors level.

- Analyse sales data, market trends, and competitive activity to identify areas for improvement and provide actionable insights to senior management.

Qualifications:

Requirements:

- 12+ years of relevant business leadership experience, preferably in the consumer durables or white goods segments.

- 5+ years of experience in leading high performing sales teams.

- Experience in handling large, multi-tiered, geographically spread sales teams.

- Strong experience in high growth tech start-up, preferably focused on Tier-2 markets with MSME customers/ retailers/businesses.

- Very strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions, and recommendations, and drive actions.

- Strength in problem-solving, issue-resolution, ability to work in a deadline-driven work environment, attention to detail, and ability to multitask.

Additional Information:

Location: Patna and requires frequent travel to other areas of UP, Bihar and Jharkhand and other parts of the country.