Lead Cust Exp Specialist

Job Description- LeadCustomer Exp.
Interacts w/ customers prior to and after sale.
Processes orders, prepares correspondence, and fulfills customer needs to ensure customer satisfaction.
Develops and maintains positive customer relations.
Coordinates w/ various functions within the company to ensure customer requests are handled appropriately and in a timely manner.
Substantially impacts the relationship between Honeywell and the customer.
Process Day to Day Order.
Clear Backlogs.
Respond Customer Queries and Claims (non Disputes).
Collaborate with different cross functions for Customer Resolutions and Process Improvement.
Skills Required:
Any Graduate with minimum 2 years of experience.
Highly adaptable and able to learn new technologies quickly.
Encourage & Follow Honeywell Behavior/policies.
SAP- Order Management
Salesforce | Case Management

• JOB ID: HRD251623
• Category: Customer Experience
• Location: One-HON-UTC-2+4F ,UTC, 2F 4F, Sushant Lok Phase I,,Sector 43,Sushant Lok Phase I,,Gurgaon,HARYANA,122022,India
• Nonexempt