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265 Honeywell Technology Solutions Jobs
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Honeywell Technology Solutions
posted 23d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Launch innovations in nearly every commercial and defense aircraft platform
Key Responsibilities:
Scrutiny of the customer PO for required material, price, discount, payment term and other commercial terms
Handle general enquiries from the customer. Receive feedback on customer service and other general calls to ensure a high level of customer service is achieved
Receive customer orders and input into the order processing system and update customers on order status
Capture all customer complaints, log, track and report upon as required
Liaise with ISC team to ensure correct delivery of customer orders. Monitor delivery performance against target
New customer registration: Following legal & business requirements for new customer registration, adhering due diligence process, follow up with the customer and sales team for collection of all required documents and support to create the customer with all required approval.
Material forecasting: Working with business leader, ISC, sales and marketing teams to plan the monthly material required to fulfill orders and the months target
Maintain MIS to review business patterns to help improve customer orders and service levels
Provide reports and updates on levels of customer service, complaints and sales
Key Relationships:
Customers Being their first point of contact in the office and ambassador for customer satisfaction
Sales & Marketing daily contact and support to ensure high levels of customer service are provided
Supply Chain and Manufacturing regular contact to ensure delivery, support and forecasting accuracy throughout the entire supply chain
Finance & Credit Control Department ensuring the effective and professional management of the customer s finances and company s credit controls
Education:
Graduation degree with 3-5 years of experience
Skills:
Functional knowledge of sales operations, inventory planning, customer order processing and managing customer relationship
Working experience in SAP and SFDC is a positive
Strong and effective communication (english) & presentation skills
Excellent interpersonal skills
Process oriented and strong analytical skills
Solution provider and act with urgency attitude
- JOB ID: HRD253902
- Category: Customer Experience
- Location: 56 & 57 Hadapsar Industrial Estate , Pune , MAHARASHTRA , 411013 , India
- Nonexempt
Global (ALL)
Employment Type: Full Time, Permanent
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based on 1.3k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Honeywell Technology Solutions Benefits
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