Assistant Manager (Hospital Services)

Job profile

1. Operational Oversight: Manage and ensure smooth day-to-day hospital operations.

2. MMU services: Coordinate and supervise the MMU services

3. Quality Improvement: Coordinate with QA dept to enhance patient care. ensure the timely testing and compliance of reporting with set protocols.

4. TAT: Ensure TAT of the laboratory, hospitalization, treatment procedures, medication discharge, insurance by keeping records in timely manner

5. Complaint resolutions: Ensure each complaint raised is well documented and analysed for its root cause and resolutions.

Also ensure complaint rate remains minimal at the hospital environment.

6. Resource Management: Allocate resources efficiently for all the connected department.

7. Budgeting & Financials: Manage departmental budgets, coordinate for approvals of budgets without delaying in execution

8. Staff Supervision: Lead and manage hospital staff, coordinate for duty scheduling during emergencies and odd hours

9. Patient Flow Optimization: Improve patient scheduling processes and Que management systems.

10. Compliance & Accreditation: Ensure regulatory compliance.

11. Customer Service Enhancement: Improve patient satisfaction.

12. Collaboration & Communication: Work with various departments and stakeholders.

13. Innovation & Improvement:

# Implement best practices and innovations in hospital management in coordination with management.

# Coordination with insurance processing protocols.

# Over coordination and management of a patient from hospital visit, treatment, procedures, medicine supply and discharge and follow up.

# Patient data management on a daily basis and monthly report submission.

14. Clinic management and operations: Manpower and services and preparing the MIS reports.

Maximum Age: 37 years as on 01.01.2025

Basic pay range (For Fixed Term Contract engagement): Rs. 20000 - 40000

Qualification:

Essential: MBA or Masters in Public Health / Hospital Administration / Hospital Management / Health care Management or 2 yr PGDM in Hospital Management / Healthcare Management.

Post Qualification Experience:

Essential: Minimum 1 year of experience in working with reputed hospitals in a supervisory level.

No. of Positions: 3

Posting Location: MUMBAI, NAGPUR, NASHIK.

General Conditions:

1. Before applying, candidates should ensure that they fulfil all the eligibility criteria mentioned in the advertisement.

2. All information submitted in the application will be verified with original documents at the time of the interview. If any information provided by the candidate is found to be false or incorrect or not in conformity with the eligibility criteria, then his/her candidature is liable to be rejected/cancelled at any stage of the recruitment process.

3. Only Indian Nationals are eligible to apply.

4. SC/ST/OBC/PwD candidates will be eligible for relaxation as per Government of India directives.

5. The crucial date for determining the age limit shall be same as the cut of date for calculating Qualification & Post Qualification Experience of the candidates.

6. HLL reserves the right to cancel, restrict, or modify the selection process, or to not fill any or all of the posts notified, at its discretion. The number of vacancies may also be increased or decreased based on organizational requirements.

7. Candidates working in Government, Semi-Government Organizations, Public Sector Undertakings, or Autonomous Bodies must provide a No Objection Certificate (NOC) at the time of the interview.

8. The decision of Management regarding selection will be final.

9. Canvassing in any form will be a disqualification

For more details and to apply ONLINE please visit www.lifecarehll.com/careers