Field collection Officer

Roles and Responsibilities

• Manage field collections by visiting customers, verifying orders, and collecting payments.
  
• Conduct cash collection from customers and maintain accurate records of transactions.
  
• Identify delinquent accounts and take necessary steps for recovery through payment collection or debt recovery processes.
  
• Ensure timely submission of reports on daily/weekly/monthly basis as required.
  
• Maintain a high level of accuracy while processing customer interactions.
  

Desired Candidate Profile

• 0-2 years of experience in banking collection, credit collection, debt recovery, or related fields.
  
• Strong understanding of payment collection procedures and regulations.
  
• Excellent communication skills with ability to handle difficult customers effectively.
  
• Proficiency in using technology such as laptops/smartphones for data entry and reporting purposes.