Senior Manager - Enterprise sales II

Senior Manager - Enterprise Sales

Overview

The Sr. Manager - Enterprise Sales will oversee the acquisition of Large Payroll Service Providers manage the relationship of the company with its key customers, primarily focusing on Payroll Service Providers. The ideal candidate will work closely with these key customers to deliver excellence through our solutions. He/She should be able to build strong relationships with strategic customers, identify needs and requirements to promote our company s solutions, and achieve mutual satisfaction. The goal is to contribute to sustaining and growing our business through Large Payroll Service Providers to achieve long-term success.

The Sr. Manager - Enterprise Sales needs to act as the key interface between the customer and all significant divisions such as Delivery, Customer Support, Legal, Finance Product. The ideal candidate should have prior experience in Account Management Enterprise Sales, with strong account planning and relationship mapping skills. This candidate is responsible for meeting or exceeding sales targets assigned to key accounts and should have a proactive approach to prospecting new business opportunities.

Key Responsibilities

Market Research and Lead Generation: Identify and pursue new business opportunities by researching market trends, networking, and utilizing sales tools to generate leads

Cold Calling and Outreach: Initiate contact with potential customers through cold calls, emails, and social media to introduce our solutions and set up meetings with key decision-makers

Sales Presentations and Demos: Conduct sales presentations and product demonstrations to prospective clients, highlighting the value proposition and competitive advantages of our solutions

Pipeline Management: Maintain a robust sales pipeline, track leads and opportunities, and update CRM systems regularly

Negotiation and Contract Management: Negotiate contract terms, pricing, and service-level agreements with key strategic customers

Client Communication and Relationship Management: Maintain regular communication with key strategic customers to understand their needs, address concerns, and ensure client satisfaction. This involves conducting regular check-ins, responding to inquiries promptly, and being available as a point of contact for any issues that may arise

Account Planning and Strategy Development: Work closely with key strategic customers to develop strategic account plans tailored to their specific needs and objectives. This includes identifying opportunities for upselling or cross-selling additional modules

Understanding Customer Needs and Requirements: Understand the unique challenges, goals, and requirements of each key strategic customer. This involves gathering feedback from customers, conduct needs assessments, identifying gaps and collaborate with internal teams to ensure that the solution meet the evolving needs of the clients

Cross-functional Collaboration: Collaborate closely with internal teams such as Sales, Marketing, Product Engineering, Delivery, Finance and Customer Support to coordinate efforts and ensure a seamless experience for Customers. This implies serving as the primary liaison between the Customer and the various internal departments, advocating for the Customer s needs and priorities

Performance Monitoring and Reporting: Track Key Performance Indicators (KPIs) and metrics related to customer satisfaction, retention, and revenue growth. This involves analyzing data, preparing reports and present findings to internal stakeholders and Strategic Customers, highlighting successes, identifying areas for improvement, and proposing actionable recommendations.

Qualification and Experience

Masters degree in Business Administration, Marketing, or a related field from a reputed B-School or college

Experience: Minimum of 12 years of relevant experience in Enterprise Sales. 15+ years of overall Business Development experience.

Proven experience as a successful Enterprise Sales lead or manager or in a similar client-facing role within the technology industry. HCM Sales experience is a must.

Previous experience with SaaS companies is a plus

Strong sales acumen, with a track record of achieving or exceeding sales targets

Exceptional communication and relationship-building skills

Proficiency in CRM software and data analysis tools

Strategic thinker with a keen understanding of market trends and industry developments

Ability to work in an unstructured environment achieve the targeted goals

Ability to work in a fast-paced and ever-changing environment