Grant Thornton - Associate Director - PMS (7-10 yrs)

Job Summary:

The incumbent will spearhead the development, implementation, and management of performance evaluation and improvement processes, fostering a culture of ongoing performance conversations across the firm. This role emphasizes personalizing goals and experiences for each employee, aiming to drive individual performance improvement over time. By collaborating closely with department heads, HR teams, and employees, the Performance Management Head will ensure a consistent, fair, and effective performance management strategy that aligns with firm's goals and supports employee development. Additionally, the role involves driving clarity and engagement through targeted communication programs, reinforcing the spirit of the performance management approach throughout the firm.

Key Responsibilities:

Performance Evaluation Process:

- Design, implement, and monitor performance management programs, including annual performance reviews, goal setting, and ongoing performance feedback.

- Facilitate bi-annual, and annual performance review cycles and provide guidance to managers and employees on effective performance practices.

- Work with HR and leadership teams to establish standardized metrics, KPIs, and benchmarks for performance assessment.

Employee Development & Engagement:

- Develop individual development plans and growth programs tailored to various roles and levels within the firm.

- Coach managers on performance improvement strategies, feedback techniques, and conflict resolution.

- Partner with Learning & Development to deliver training and development initiatives aimed at enhancing employee skills and competencies.

Continuous Improvement & Policy Development:

- Analyze performance management outcomes to identify gaps and areas of improvement within the current process.

- Collaborate with HR and leadership teams to update performance management policies and processes as needed.

- Drive performance-related projects, ensuring alignment with firm's goals and employee expectations.

Data Analysis & Reporting:

- Conduct regular analysis of performance data, preparing reports for HR and leadership to help inform decision-making.

- Maintain records of performance evaluations, action plans, and other relevant data, ensuring compliance with firm's policies and regulations.

- Identify trends in performance metrics and provide insights for proactive workforce planning.

Culture & Change Management:

- Promote a culture of continuous feedback and improvement within the firm.

- Act as a change agent to support firm's growth, helping employees adapt to evolving performance management practices.

- Drive initiatives to improve employee engagement, motivation, and overall performance.

Qualifications:

Required:

- Master's degree in human resources, Business Administration, Organizational Psychology, or a related field from Tier 1 institute

- 7-10 years of experience in performance management, talent development, or a similar HR role.

Skills and Competencies:

- Strong knowledge of performance evaluation frameworks, goal-setting methodologies, and employee development processes.

- Proven ability to manage large-scale performance management initiatives and drive organizational change.

- Excellent interpersonal and communication skills, with experience in coaching and influencing senior leaders.

- Proficient in HR software and data analysis tools (e.g., Excel, HRIS systems, etc.).

Preferred Skills:

- Certifications in HR or performance management (e.g., SHRM, HRCI, CIPD).

- Experience in developing and implementing competency-based performance management frameworks.

- Familiarity with best practices in employee engagement and retention strategies.

Key Competencies:

- Strategic Thinking

- Leadership and Influence

- Analytical and Problem-Solving Skills

- Excellent Written and Verbal Communication