Sales Head- Godrej Living- Facility Management Group

Position: Head of Sales

Business: Godrej Living (Facility Management Group)

Function: Strategic- Top Management

Location: Vikhroli East, Mumbai (Head Office)

Role & responsibilities:

1. Lead Generation & Business Growth

• Identify new business opportunities across geographies and industries to drive market
• expansion.
• Build a robust sales pipeline through market research, networking, and participation in industry events.
• Develops and executes strategies for lead generation, conversion, and client acquisition.
• Maintain high conversion ratio and enhance deal closure efficiency
• Achieve sales revenue targets of ₹150 Cr in new business, with a minimum gross margin of 15%.

2. Sales Planning & Strategy

• Develop and implement a comprehensive sales strategy for Facility/Property Management Services, Pre & Post-possession services and Curated product & specialized services
• Assigns sales targets to the regional sales teams and tracking their performance.
• Monitor the sales pipeline, ensuring efficient contract closures and revenue realization.
• Lead the bid management process, including tender identification, pricing strategies and
• contract negotiations.
• • Stay updated on industry trends, competitor strategies, and pricing models to maintain a
• competitive edge.

3. Client Relationship Management (CRM)

• Ensures smooth client onboarding and post-possession support in collaboration with the
• Operations teams.
• Identify cross-selling and up-selling opportunities for curated products and services.
• Act as the escalation point for all client-related issues.
• Maintain 100% retention of strategic accounts (Top 30% contributing 7580% of revenue) through a Strategic Account Retention Program.

4. Sales Team Leadership & Performance Management

• Lead, mentor, and motivate the sales team to achieve individual and team targets.
• Set performance metrics and regularly review sales achievements and pipeline status.
• Maintain a Business Development (BD) tracker following the SPANCO methodology: Suspect,
• Prospect, Approach, Negotiation, Closure, Order.
• Prepare P&L statements for all existing and new sites for approval by the Delivery Council Committee.

5) Process Improvement & Compliance

• Identify process inefficiencies in business development and recommend strategic improvements.
• Provide insights to enhance service offerings, pricing models, and market positioning.

6). Budgeting / AOP

• Develop Annual Operating Plan (AOP) incorporating: Sales Forecast, Manpower Planning, Market Trends and Competitive Analysis, Marketing Budget Allocation

Email: pritesh.barve@godrejinds.com