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GMS-Senior-AD-Azure AD
Ernst & Young
posted 6hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Oversee the operational management of Azure AD services, ensuring high availability, reliability, and performance.
- Lead the resolution of complex Azure AD incidents and service requests, providing expert support and guidance.
- Develop, maintain, and enforce operational procedures and documentation for Azure AD management.
- Collaborate with IAM engineering and architecture teams to support the implementation of Azure AD solutions and integrations.
- Perform regular system health checks, monitor Azure AD performance, and conduct capacity planning.
- Coordinate with IT and security teams to ensure IAM operations align with security policies, compliance standards, and best practices.
- Mentor junior operations support analysts and contribute to their professional development.
- Manage Azure AD features such as conditional access, multi-factor authentication (MFA), and privileged identity management (PIM).
- Drive automation and process improvement initiatives to enhance IAM operational efficiency.
- Act as an escalation point for high-impact operational issues and provide strategic recommendations for Azure AD enhancements
- Lead operational support tasks, including system monitoring, user provisioning, access reviews, and troubleshooting.
- Implement and maintain operational procedures and documentation for identity services, including disaster recovery plans.
- Collaborate with the IAM engineering team to transition new features and services into production, ensuring operational readiness.
- Conduct regular operational reviews and audits to identify and remediate potential security gaps or inefficiencies.
- Drive the automation and optimization of operational processes to enhance system reliability and reduce manual workload.
- Mentor junior operations analysts and contribute to the development of training materials and best practices
Preferred Skills
- Extensive experience in IAM operations, with a strong emphasis on Azure AD and related Microsoft identity solutions.
- Demonstrated experience in operational support, incident management, and problem-solving within an IAM context.
- In-depth knowledge of cloud security, IAM protocols, and regulatory compliance requirements.
- Strong analytical, troubleshooting, and decision-making skills.
- Excellent communication and leadership abilities, with a track record of successful stakeholder management.
- Relevant certifications such as Microsoft Certified Identity and Access Administrator Associate, ITIL, or similar
Education
- Bachelor s degree in computer science, Information Technology, Cybersecurity, or a related field.
Work Requirements
- Willingness to travel as required
- Willingness to be on call support engineer and work occasional overtime as required
- Willingness to work in shifts as required
Employment Type: Full Time, Permanent
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What people at Ernst & Young are saying
Senio salary at Ernst & Young
reported by
4
employees
with 4-10
years exp.
₹11
L/yr - ₹20
L/yr
41%
more
than the average Senio Salary in India
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What Ernst & Young employees are saying about work life
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Flexible timing
Monday to Friday
No travel
Day Shift
Ernst & Young Benefits
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Ernst & Young Bangalore / Bengaluru Office Locations
Bangalore Office
Ernst & Young, 3rd Floor, Tower C, RMZ Infinity Municipal No. 3, Survey No 1477/2 & 10, Old Madras Road, Benniganahalli, K.R. Puram
Bangalore
Karnataka 560016
Karnataka 560016
Bengaluru Office
Ernst & Young
Tower C, 3rd Floor, RMZ Infinity
Municipal No. 3, Old Madras Road
Survey No 1477/2 & 10
Benniganahalli, K.R. Puram
560016 Bengaluru
Ernst & Young
UB City, Canberra Block
12th & 13th Floor
No. 24, Vittal Mallya Road
Bengaluru
Bengaluru
560001
560001
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