Key Account Coordinator- Senior Associate

The Opportunity

As a Senior Associate at EY GDS Markets team, you will support the Account Leadership team, including the Global Client Serving Partner and Global Sales Executive, in developing and managing growth-centric activities for designated Priority accounts. You will provide high-quality, insightful support to account teams on Go-to-market activities, focusing on driving growth in relationships, revenue, and pipeline. You will build a network across the account leadership and within GDS to develop account knowledge, benefiting the regional/global Account team and our relationship with the client.

Your Key Responsibilities

Account Management

• Facilitate the account planning process with the Client Service Partner and Director, ensuring regular reviews against milestones and targets.
• Understand strategic communication and stakeholder engagement requirements to advance the account plan agenda, working with global teams to respond and deploy.
• Provide curated, highly relevant knowledge to account teams focusing on business analysis, research, competitive intelligence, and firm thought leadership to deepen client relationships and expand opportunities.
• Liaise with onshore account teams and internal business services groups to ensure effective transition of work to the appropriate remote GDS support platform.
• Identify changes to key executives, potential connection points, and materials of interest to create and deepen client relationships.
• Contribute to complex account and business development needs, including pursuit support, pitch development, and client meeting materials.
• Collaborate with the BMC point of contact to plan and execute marketing initiatives that drive revenue.
• Accelerate strategy execution, particularly around prioritized regions and strategic solutions.
• Understand market trends and client agendas to identify revenue-generating opportunities and monitor solution revenue for success and opportunities.
• Maintain ongoing communication with account leaders on essential priorities.
• Develop and maintain relationships with service lines, accounts, emerging markets, and subsectors to facilitate connection and communication.
• Manage project quality control, review deliverables, and embed exceptional client service principles in support of account teams and stakeholders.
• Share knowledge collaboratively with peers and interdependencies

Skills and Attributes for Success

• Excellent executive communication skills, both oral and written, with the ability to clearly and concisely explain complex concepts using analytics and visualization tools.
• Experience in account management, providing insightful analysis and proactive recommendations for account growth.
• Understanding of business research/data analysis concepts across sectors and companies
• Highly organized and able to manage multiple initiatives and workstreams.
• Ability to negotiate and collaborate with interdependencies to meet account requirements.

To Qualify for the Role, You Must Have

• A graduate degree.
• 4-8 years of experience in account management in a complex international environment.
• Strong written and oral communication skills.
• Ability to use qualitative and quantitative research and analysis methodologies to synthesize information and provide executive summaries of essential insights.
• Proficiency in Microsoft Teams, Excel, and PowerPoint.

Ideally, Youll Also Have

• Experience leveraging AI to develop meaningful summaries, recommended actions, and enhance messaging and pitch decks, including validating and refining AI outputs.
• Experience working with senior executives in a matrixed environment.
• Experience in a fast-moving global client-driven environment.