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Engaged Employer

Ernst & Young

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3.4

based on 10.5k Reviews

Video summary

2165 Ernst & Young Jobs

Strategic forecasting - Senior Manager

Ernst Young

3.4

based on 10.5k Reviews

15-17 years

₹ 25 - 68L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

Strategic forecasting - Senior Manager

Ernst & Young

posted 9d ago

Job Role Insights

Flexible timing

Key skills for the job

Pharmacy Customer Service Quality Assurance Supply Chain Management Consulting Project Management

+ 4 more

Job Description

Lead delivery of large client engagements from EY GDS perspective and be accountable for success of the delivery with very high quality and timeliness in an evolving business environment.
Manage project budgets, timelines, and resources to ensure successful project delivery.
Design and implement solutions that leverage best practices, technology, and data analytics to optimize customer service processes and experiences.
Lead a team that helps develop brand volume forecasts for both short-term and long-term strategic and operational planning.
Advise team on performing sensitivity analyses to identify opportunities and manage risks, enhancing forecast accuracy.
Solve regional and brand-level analytical challenges using quantitative approaches
Help set and execute governance for engagements including performance scorecards, RACI, manage risk/mitigation etc.

Practice development

Serve as a part of a leadership team in the Customer practice in business consulting at EY focusing on all things customer in pharma and helping build the practice to achieve future vision and goals.
Contribute actively to points-of-view, POCs, proposals and selling materials to help win and close deals across horizontals and use cases
Identify opportunities where EY can push frontiers for pharma clients in the customer space
Stay up to date with the latest pharma trends and evaluate state-of-the-art technologies/framework to drive innovation.
Identify and develop new business opportunities within the customer service transformation domain.

Stakeholder management

Foster strong relationships with clients, acting as a trusted advisor and advocate for their success.
Collaborate with clients and stakeholders to translate business asks to scalable, operable solutions

Team and People development

Provide leadership and development for direct reports
Recruit, develop, and retain a strategic and operationally capable workforce skilled and knowledgeable in pharma
Effectively manage an agile organization that continuously meets the needs of a changing portfolio
Build an organizational culture that fosters inclusion and innovation.
Create an environment that fosters professional and career development. In partnership with line management, develop the team s expertise in pharma, therapeutic area science, strategic thinking, project management and leadership
Develop and mentor junior team members, fostering a culture of continuous learning and growth.
Put together development plan for team members and help plan career growth and opportunities for other team members
Evaluate and manage performance for leaders and other team members

Qualifications

A minimum of 15+ years of professional experience and around 5+ years in delivering client engagements across sizes and geographies with deep expertise in Pharma commercial industry
Bachelor s or master s degree preferably a business degree.
Strong consulting skills with proven experience in client and stakeholder management
Well-developed business acumen and strong problem-solving attitude with the ability to visualize scenarios, possible outcomes operating constraints.
Good communication skills both written and oral, ability to make impactful presentations expertise at using excel PPTs.
A trusted advisor to our clients, guiding them through the entire customer transformation journey, from strategy development to implementation
Familiarity with current techno-commercial context and ability to integrate technology thinking into customer solutioning
Excellent problem-solving skills and ability to scale engagements at will

Employment Type: Full Time, Permanent

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What people at Ernst & Young are saying

3.3

Rating based on 90 Senior Manager reviews

Anonymous · Project & Program Management in Doha

Likes

I believe the culture of EY Middle East is truly inclusive. Despite being a non-arabic speaker I never felt as being excluded. Specially in Qatar, my team was truly global as we had team members from various nationalities and we all worked as one team.