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GMS-Ops-Staff
Ernst & Young
posted 1hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Responsible for Management Information reports for the assigned sector or geography
- Capacity planning for competency.
- Ensure that the real-time management team is providing the appropriate real-time oversight and takes appropriate action to meet service level goals and maximize efficiency
- Extensive knowledge in resource fulfilment, demand vs supply analysis, employee competency is required.
- Follow up with teams to ensure compliance on defined process
Skills and attributes for success
- Strong communication skills
- Strong Excel skills
- Strong attention to detail even when dealing with routine tasks
- Ability to meet tight deadlines
- Ability to ensure that work is of a consistently high standard
- Ability to multi-task projects and assignments in order of priority
- Business Forecasting & Planning
- Good Stake holder management
To qualify for the role, you must have
- Graduate/Post Graduate
- 0 - 3 years of relevant work experience is preferred
- Provide support to Consulting client facing teams & onshore finance/engagement teams by providing timely reports & insights.
- Assist analysis on budget v/s actuals, forecast productivity & utilization.
- Ensure proper and efficient team communications.
- Prepares reports & Perform quality review of reports generated.
- Ensure that process documentation is done and archived.
- Support efforts maintain stakeholder relationships.
- Reporting and preparing Dashboards for client facing teams and stake holders in other geographies, including senior leadership at GDS.
- One-time tasks, ad hoc reporting, etc.
Ideally, you ll also have
- Team player with willing and enthusiastic approach
- Excellent interpersonal skills, internally and externally
- Ability to plan ahead and anticipate potential problems before they arise
- Very Strong Communication & Presentation Skills (Verbal & Written)
- Strong client service focus--responsive to requests maintains a sense of urgency in resolving issues
- Flexible in adapting to constantly changing priorities
- Outstanding teamwork and interpersonal skills
- Strong working knowledge of Windows based programs (Word, PowerPoint, Excel, Outlook etc.)
- Positive Attitude.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Operations roles with real interview advice
What people at Ernst & Young are saying
Operations salary at Ernst & Young
reported by
1
employee
₹3.2
L/yr - ₹4.1
L/yr
At
par with the average Operations Salary in India
View more details
What Ernst & Young employees are saying about work life
based on 10.7k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ernst & Young Benefits
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Ernst & Young Bangalore / Bengaluru Office Locations
Bangalore Office
Ernst & Young, 3rd Floor, Tower C, RMZ Infinity Municipal No. 3, Survey No 1477/2 & 10, Old Madras Road, Benniganahalli, K.R. Puram
Bangalore
Karnataka 560016
Karnataka 560016
Bengaluru Office
Ernst & Young
Tower C, 3rd Floor, RMZ Infinity
Municipal No. 3, Old Madras Road
Survey No 1477/2 & 10
Benniganahalli, K.R. Puram
560016 Bengaluru
Ernst & Young
UB City, Canberra Block
12th & 13th Floor
No. 24, Vittal Mallya Road
Bengaluru
Bengaluru
560001
560001
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