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1992 Ernst & Young Jobs

ServiceNow-ServiceNow-Manager

10-15 years

₹ 13.2 - 46L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

ServiceNow-ServiceNow-Manager

Ernst & Young

posted 1mon ago

Job Description

At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Service Now Manager

Education Level

  • High School Diploma/GED, Technical Diploma, Associate s Degree/College Diploma, Non-Degree Program, Bachelor s Degree, Master s Degree, Doctorate Degree, Higher Degree, Other
  • Bachelor s or Masters

Job purpose

The incumbent should be able to lead a group in Service Now Practice and provide directions and strategies to growing the firm s Service Now footprint managing large and complex Service Now implementation, product development and sales enablement. This is a global role and candidate should have experience in working with large global teams spread across multiple geographies

Responsibilities, Qualifications, Certifications - External

Requirements (including experience, skills and additional qualifications)

Technical skills requirements

  • Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business
  • Should have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models.
  • Capable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY cusotmers
  • Lead offshore team in all the Service Now modules like ITSM, ITOM, ITBM, HRSD, Sec Ops. The role will spread across blueprint, design, configuration, build and roll out phase.
  • The role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team.
  • Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders
  • Build strong internal relationships within the firm and with other services across the organization
  • Develop people through effectively supervising, coaching, and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff
  • Contribute to people-related initiatives including recruiting, retaining and training.
  • Maintain an educational program to continually develop personal skills of all staff
  • Perform an appropriate role in business development in terms of pre sales and practice development. for example, pre sales, internal engagement and / or knowledge management
  • 10 to 15 years of relevant experience, preferably from a top tier Global System Integrator

Additional skills requirements

  • At least two Service Now Implementation Certifications
  • ITIL Intermediate, COBIT and or TOGAF certifications
  • Agile and scrum master certifications
  • PMP certification

EY | Building a better working world



EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.



Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.



Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.


Employment Type: Full Time, Permanent

Read full job description

Ernst & Young Interview Questions & Tips

Prepare for Ernst & Young Manager roles with real interview advice

Top Ernst & Young Manager Interview Questions

Q1. 1. What is Virtual DOM? How does it work & Its algorithm? 2. React component life cycle in detail? 3. Higher-order components? 4. Basic ... read more
Q2. Covid Vaccination Distribution Problem As the Government ramps up vaccination drives to combat the second wave of Covid-19, you are tasked ... read more
Q3. Risk management experience and audit work experience?
View all 655 questions

What people at Ernst & Young are saying

3.2
 Rating based on 364 Manager reviews

Likes

Professionalism

  • Salary - Excellent
  • +3 more
Dislikes

Leadership strategy is not well thought through. They hire without even thinking and then later when they do not want people .. they will find several reasons to move out those people. MOST of the Senior Managers with whom I worked, didn't know the process at all. They are having comfortable life in ey because they been in the system..Read More

  • Job security - Bad
  • +2 more
Read 364 Manager reviews

Manager salary at Ernst & Young

reported by 7.6k employees with 4-18 years exp.
₹16 L/yr - ₹48 L/yr
80% more than the average Manager Salary in India
View more details

What Ernst & Young employees are saying about work life

based on 10.8k employees
73%
90%
53%
92%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Ernst & Young Benefits

Work From Home
Soft Skill Training
Health Insurance
Job Training
Team Outings
Cafeteria +6 more
View more benefits

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Ernst & Young Bangalore / Bengaluru Office Locations

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Bangalore Office
Ernst & Young, 3rd Floor, Tower C, RMZ Infinity Municipal No. 3, Survey No 1477/2 & 10, Old Madras Road, Benniganahalli, K.R. Puram Bangalore
Karnataka 560016
Bengaluru Office
Ernst & Young Tower C, 3rd Floor, RMZ Infinity Municipal No. 3, Old Madras Road Survey No 1477/2 & 10 Benniganahalli, K.R. Puram 560016 Bengaluru Ernst & Young UB City, Canberra Block 12th & 13th Floor No. 24, Vittal Mallya Road Bengaluru Bengaluru
560001

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