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Colruyt Group

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3.9

based on 146 Reviews

Video summary

35 Colruyt Group Jobs

Servicenow Engineer

Colruyt IT Consultancy India Pvt. Ltd.

3.9

based on 146 Reviews

5-10 years

Hyderabad / Secunderabad

1 vacancy

Servicenow Engineer

Colruyt Group

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Automation Testing Agile Coaching Application Development Scrum System Integration JSON

+ 2 more

Job Description

Job_Description":"

SKills: ServiceNow, FSM, ITOM, ITSM, CSM

Service now Lead with expert knowledge level on theplatform and rich implementation experience of various modules (ITSM, FSM,ITBM, CSM) to meet the business needs. Resource with in-depth understandingof the ITIL processes, sound knowledge on OOTB implementation and integrationsat Enterprise level, excellent design and behavioral skills. Responsibilities:

- Demonstrate, design, and implement the platform modules inline with business needs.

- Design, develop and configure out of the box workflows,forms, scripts and create / maintain custom objects to meet businessrequirements using agile methodologies.

- Provide expert level support and maintain the ServiceNowplatform as per the agreed service levels (Available, Stable, Performant,Usable and Maintainable)

- Work closely with functional teams, architecture teams inpositioning the modules into the landscape.

- Play a key role in creating and adapting the designguidelines, best practises together with the Platform Architect, other Leadsand SE\u2019s

- Perform ServiceNow implementation tasks, includingconfiguration, integration, testing, requirements analysis and solution design.

- Worked on full-scale implementation of Servicenow modulesfor ITSM, FSM, ITBM, CSM.

- Facilitate workflow enhancements to the ServiceNowapplication including automation and/or additional self-service features andfunctions.

- Understand the business needs and rapidly prototype newsolutions. Create and configure Business Rules, Client Scripts, UI Policies, UIActions and ACLs.

- Good hands-on experience on ServiceNow integration withother application/system Using SOAP, REST, JSON

- Coach/ guide the current ServiceNow team in support andoperations and projects

- Take active part in platform upgrades (impact analysis,identify upgrade path, realize)

- Provide technical and thought leadership in both systemintegration and application development, while also promoting best practices inthese areas

- Proactively work on limiting the customizations, demo theuseful features, optimize license/support costs, provide reporting &dashboards useful.

- Identifies opportunities for asset reuse that reducesoverall solution cost and development time Requirements:

- Bachelors degree in Engineering, or equivalent experiencein related field

- 6-10 years of experience in Design, Develop ITapplications

- 5+ years of implementation/administration experience onServiceNow platform - Hands-on experience in development / customization /configuration of ServiceNow modules for ITSM (Request, Incident, Change,Problem, Config), FSM, ITBM and CSM - Demonstrates excellent knowledge ofServiceNow toolset and integrations with related systems

- Strong knowledge on the ServiceNow platform (Out of theBox features, workflows) - (Optional) Certifications: ServiceNow Administratoror ServiceNow Implementation - Certification of ITIL processes & Agilemethodologies is added advantage - Experience as Java Developer, Scrum Masterfor the product team is an added advantage

","

Employment Type: Full Time, Permanent

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