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Engaged Employer

Ernst & Young

Compare

3.4

based on 10.9k Reviews

Video summary

2054 Ernst & Young Jobs

ServiceNow-ServiceNow-Manager

Ernst Young

3.4

based on 10.9k Reviews

10-15 years

₹ 18.5 - 40L/yr (AmbitionBox estimate)

Hyderabad / Secunderabad

1 vacancy

ServiceNow-ServiceNow-Manager

Ernst & Young

posted 7d ago

Job Role Insights

Flexible timing

Key skills for the job

Quality Assurance Consulting Automation Testing PMP Presales Agile Coaching

+ 4 more

Job Description

High School Diploma/GED, Technical Diploma, Associate s Degree/College Diploma, Non-Degree Program, Bachelor s Degree, Master s Degree, Doctorate Degree, Higher Degree, Other
Bachelor s or Masters

The incumbent should be able to lead a group in Service Now Practice and provide directions and strategies to growing the firm s Service Now footprint managing large and complex Service Now implementation, product development and sales enablement. This is a global role and candidate should have experience in working with large global teams spread across multiple geographies

, Qualifications, Certifications - External

Requirements (including experience, skills and additional qualifications)

Technical skills requirements

Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business
Should have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models.
Capable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY cusotmers
Lead offshore team in all the Service Now modules like ITSM, ITOM, ITBM, HRSD, Sec Ops. The role will spread across blueprint, design, configuration, build and roll out phase.
The role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team.
Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders
Build strong internal relationships within the firm and with other services across the organization
Develop people through effectively supervising, coaching, and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff
Contribute to people-related initiatives including recruiting, retaining and training.
Maintain an educational program to continually develop personal skills of all staff
Perform an appropriate role in business development in terms of pre sales and practice development. for example, pre sales, internal engagement and / or knowledge management
10 to 15 years of relevant experience, preferably from a top tier Global System Integrator

Additional skills requirements

At least two Service Now Implementation Certifications
ITIL Intermediate, COBIT and or TOGAF certifications
Agile and scrum master certifications
PMP certification

Employment Type: Full Time, Permanent

Read full job description

Ernst & Young Interview Questions & Tips

Prepare for Ernst & Young Manager roles with real interview advice

Top Ernst & Young Manager Interview Questions

Q1. 1. What is Virtual DOM? How does it work & Its algorithm? 2. React component life cycle in detail? 3. Higher-order components? 4. Basic ... read more

asked in Senior Consultant interview

View answer (1)

Q2. Covid Vaccination Distribution Problem As the Government ramps up vaccination drives to combat the second wave of Covid-19, you are tasked ... read more

asked in React Developer interview

View answer (1)

Q3. Risk management experience and audit work experience?

asked in Senior Consultant interview

View answers (5)

View all 655 questions

What people at Ernst & Young are saying

3.2

Rating based on 366 Manager reviews

Anonymous · Customer Success, Service & Operations in Kochi

Likes

Professionalism

Salary - Excellent

+3 more

Dislikes

Leadership strategy is not well thought through. They hire without even thinking and then later when they do not want people .. they will find several reasons to move out those people. MOST of the Senior Managers with whom I worked, didn't know the process at all. They are having comfortable life in ey because they been in the system..Read More

Job security - Bad

+2 more

Read 366 Manager reviews

Manager salary at Ernst & Young

reported by 7.6k employees with 4-18 years exp.

Unlock

₹16 L/yr - ₹47 L/yr

80% more than the average Manager Salary in India

View more details

What Ernst & Young employees are saying about work life

based on 10.9k employees

73%

90%

53%

92%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Ernst & Young Hyderabad / Secunderabad Office Locations

View all

Hyderabad / Secunderabad (2)

Hyderabad Office

Ernst And Young, Ground Floor &1st Floor, Plot No,18, Software Units Lay-out, Survery No.64, Madhapu, Inorbit Mall Road, HITEC City Hyderabad
Telangana 500081

Hyderabad Office

3rd Floor , Ashoka Bhoopal Chambers ,Secunderabad, Sardar Patel Road Hyderabad
Telangana 500003