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Ernst & Young
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1992 Ernst & Young Jobs
ServiceNow-ServiceNow-Manager
10-15 years
₹ 18.5 - 40L/yr (AmbitionBox estimate)
Hyderabad / Secunderabad
1 vacancy
ServiceNow-ServiceNow-Manager
Ernst & Young
posted 4d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- High School Diploma/GED, Technical Diploma, Associate s Degree/College Diploma, Non-Degree Program, Bachelor s Degree, Master s Degree, Doctorate Degree, Higher Degree, Other
- Bachelor s or Masters
- Lead sales and pre-sales work in Service Now, respond to client proposals, participate in orals and help growing Service Now business
- Should have in-depth knowledge and understanding of Service Now Partner ecosystem, licensing model and platform management models.
- Capable in designing and developing large solutions combining Service Now platform, automation and workflow capabilities for EY cusotmers
- Lead offshore team in all the Service Now modules like ITSM, ITOM, ITBM, HRSD, Sec Ops. The role will spread across blueprint, design, configuration, build and roll out phase.
- The role involves knowledge and experience of both functional and technical aspect for a successful implementation, working closely with various stakeholders like business, process leads and offshore team.
- Propose and deliver projects as per the agreed objectives to EY customers and/or to internal EY stakeholders
- Build strong internal relationships within the firm and with other services across the organization
- Develop people through effectively supervising, coaching, and mentoring staff. Conduct performance reviews and contribute to performance feedback for staff
- Contribute to people-related initiatives including recruiting, retaining and training.
- Maintain an educational program to continually develop personal skills of all staff
- Perform an appropriate role in business development in terms of pre sales and practice development. for example, pre sales, internal engagement and / or knowledge management
- 10 to 15 years of relevant experience, preferably from a top tier Global System Integrator
- At least two Service Now Implementation Certifications
- ITIL Intermediate, COBIT and or TOGAF certifications
- Agile and scrum master certifications
- PMP certification
Employment Type: Full Time, Permanent
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What people at Ernst & Young are saying
Rating based on 365 Manager
reviews
Anonymous · Customer Success, Service & Operations
in Kochi
Professionalism
- Salary - Excellent
Leadership strategy is not well thought through. They hire without even thinking and then later when they do not want people .. they will find several reasons to move out those people. MOST of the Senior Managers with whom I worked, didn't know the process at all. They are having comfortable life in ey because they been in the system..Read More
- Job security - Bad
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