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Engaged Employer

Ernst & Young

Compare

3.4

based on 10.8k Reviews

Video summary

1744 Ernst & Young Jobs

GCR-Tax ACR-Manager

Ernst Young

3.4

based on 10.8k Reviews

5-10 years

₹ 13 - 46L/yr (AmbitionBox estimate)

Bangalore / Bengaluru

1 vacancy

GCR-Tax ACR-Manager

Ernst & Young

posted 1d ago

Job Role Insights

Flexible timing

Key skills for the job

Quality Assurance Consulting Change Management IFRS Financial Reporting Troubleshooting

+ 4 more

Job Description

Role name and description
Senior, Caseware Support Specialist (5+ years of experience) - is a pivotal role within the Caseware Deployment Project in EY, requiring a blend of technical proficiency in financial reporting tools, exceptional problem-solving skills, and a deep understanding of the financial statement preparation process. This individual will be responsible for supporting the deployment and continuous improvement of Caseware Cloud as a key tool for statutory reporting engagements. The role demands a proactive and solution-oriented approach to managing feature implementation, troubleshooting issues, and engaging with stakeholders to ensure a seamless deployment and effective operation of the platform.

Your key responsibilities

Manage mailbox inquiries, ensuring that all communications are addressed in a timely and effective manner, providing clear, concise, and helpful responses to enhance user satisfaction and support.
Serve as the go-to expert for Caseware Cloud and Desktop, offering guidance and support to project team members and stakeholders, and ensuring a deep understanding of the platforms capabilities and best practices is shared across.
Collaborate with regional teams to support the geographic roadmap efforts, ensuring the strategic deployment of Caseware Cloud aligns with the specific needs and regulatory requirements of EY offices in different countries.
Manage access controls and conduct periodic security checks for Caseware Cloud to ensure adherence to security policies, addressing any discrepancies or vulnerabilities promptly.
Regularly engage with stakeholders to collect feedback, understand their evolving needs, and clearly communicate the impact and benefits of new features and updates.
Analyze current processes within the Caseware platform, continuously seeking opportunities for improvement and efficiency gains, and staying abreast of opportunities that could benefit operations.
Develop and disseminate materials and documentation, conduct knowledge sharing sessions, and facilitate both virtual and in-person classroom training sessions to ensure team members are proficient in new features and best practices.
Support change management efforts for Caseware Cloud updates, ensuring that changes are communicated effectively and that transitions are managed smoothly to minimize any disruption to operations.
Coordinate with cross-functional teams to ensure the timely and accurate delivery, maintaining a collaborative approach to enhance the functionality and utility of the Caseware tool.
Execute test scripts for new features and releases, documenting findings and communicating results to stakeholders.
Actively raise issues to the appropriate team when problems arise, ensuring that concerns are escalated appropriately and that solutions are sought in collaboration with the right stakeholder.
Assist in the updates of Caseware templates, providing support to ensure that the latest standards and practices are reflected in the tool, thereby enhancing the accuracy and efficiency of financial reporting.

Skills and attributes for success

Experience in financial reporting tools such as Caseware, Workiva, or similar.
Strong understanding of financial reporting processes and statutory requirements.
Excellent problem-solving skills and the ability to handle ambiguity.
Effective communication and interpersonal skills.
Strong stakeholder management, with the ability to interface effectively with internal project teams and external teams as needed.
Self-motivated, results-driven, and capable of working in a global team environment.

To qualify for the role, you must have

Experience in ERP implementation, with a focus on financial reporting technology integration and optimization.
Experience in supporting cross-functional projects and change management initiatives.

Ideally, you ll also have

A Chartered Accountant (ACCA/CPA/CA) or equivalent with relevant experience in financial reporting and statutory compliance.
In-depth knowledge of IFRS/US GAAP or other accounting frameworks.
Training and enablement experience for technology tools and processes.

Qualifications

A proven track record of leadership and effective collaboration with cross-functional teams in a dynamic, matrixed organization, with the ability to deliver high-quality outcomes across multiple geographies.
Outlook towards increasing the productivity and resource utilization, and ability to effectively implement the process change with acuity & alacrity.

Employment Type: Full Time, Permanent

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What people at Ernst & Young are saying

3.2

Rating based on 359 Manager reviews

Anonymous · Customer Success, Service & Operations in Kochi

Likes

Professionalism

Salary - Excellent

+3 more

Dislikes

Leadership strategy is not well thought through. They hire without even thinking and then later when they do not want people .. they will find several reasons to move out those people. MOST of the Senior Managers with whom I worked, didn't know the process at all. They are having comfortable life in ey because they been in the system..Read More