TechOps-DE-AMS-Insurity-Senior

At EY, you ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The opportunity
You will be responsible to develop large and complex data architecture, composed of models, policies, rules or standards that govern which data is collected and how it is stored, arranged, integrated and put to use in data systems, including the design, build and management of data infrastructure to address business requirements
You will be responsible Create sound project plans with the business by engaging with multidisciplinary teams, and by identifying, managing and mitigating risk
You will be responsible to develop relationships across the business to understand data requirements, applies deep technical knowledge of data management to solve business problems in areas where solutions may not currently exist, necessitating new solutions / ways of working / technologies and proactively articulating these to the business

Your key responsibilities

• L2/L3 Lead Engineer to support Enterprise Application by analysing & debugging issues
• Lead team members, assign work and drive production support delivery
• Reproduce issues to be able to debug & suggest a fix or workaround
• Participate in on-call rotations to address urgent issues outside of regular business hours.
• Provide technical support for production systems, including troubleshooting and resolving issues promptly.
• Collaborate with cross-functional teams to identify and address performance bottlenecks, system outages, and other critical incidents.
• Maintain and enhance applications built using Insurity Policy Decision Evolution SaaS product and integrated systems.
• Demonstrated ability to triage & resolve technical production issues.
• Good analytical and problem-solving skills coupled with good communication and presentation skills.
• Work closely with clients and internal stakeholders to understand their requirements and provide timely solutions.
• Demonstrable understanding of high-quality coding and testing practices.
• Leveraging deep understanding and adoption of Agile software delivery techniques and technologies including Continuous Integration & Continuous Delivery (CI/CD).
• General working knowledge with the Cloud Platform and SaaS products

Skills and attributes for success

• 5 years of Insurity product hands on experience on maintenance and support projects handling development, configuration, testing, integration, and deployment.
• Experience in .Net 4.x, primarily VB.Net
• Experience in JavaScript for UI dev maintenance changes
• Experience in SOAP / XML processing and
• Experience in NHibernate + proprietary ORM
• Experience in MySQL Relational databases
• A team player with solid communication skills, excellent at problem solving, troubleshooting, and embracing new challenges
• Positive attitude and the ability to remain flexible in a dynamic environment.
• Should have understanding and experience of software development best practices and ITIL Process.
• Experience in using Service Now, Incident, Service Request and Change Management Process.
• Have exposure to working in shifts and on-call support.
  

To qualify for the role, you must have

• Education in Information Technology or equivalent working experience
• Flexible to work in shifts (India daytime and/or UK daytime/or US daytime) and On Call Support on a roster-ed rotational basis
• 5 years of Insurity product hands on experience
• 5 years in .Net 4.x, primarily VB.Net
• 2 years experience JavaScript
• MySQL Relational database
• Insurity Policy Decision Evolution
  

Ideally, you ll also have

• Hands on experience in UI Dev proprietary Insurity Workbench tool
• Strong knowledge of Insurity Form configuration Tools (Forms Authoring Tool, Forms Index Tool, Fill-in Manager, EFI processing Tool Suite, Visual Instream)
• Should have used Insurity ISL/DSL
• Should have used Insurity Workbench or Visual Studio / TFS for version control
• Experience in Net 4.x, C# as secondary skill set
• Experience on SOAP / XML processing
• Should have used NHibernate + proprietary ORM
• Hands on experience in UI Dev Experience in ko.js, durandal and require.js
• Good understanding of Cloud platforms Azure, AWS
• Good understanding of SaaS Insurance products
  

What we offer
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations - Argentina, China, India, the Philippines, Poland and the UK - and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

• Continuous learning: You ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.