National Training Head - Housing Finance/Banking/Financial Services (16-20 yrs)

National Training head

Job Description: National Training Head

Location: Gurgaon

Experience: 16-20 years

Industry: Housing Finance/Banking/Financial Services

About the Role:

- We are seeking a dynamic and experienced National Training Head to design and lead training and development initiatives for a rapidly growing housing finance company.

- The ideal candidate will be responsible for strategizing and implementing training programs across all levels of the organization, ensuring alignment with business objectives and driving workforce excellence.

Key Responsibilities:

Training Strategy and Development:

- Design and implement the organization's learning and development strategy in line with business goals.

- Identify training needs across departments through skills assessments, feedback, and business priorities.

- Develop a comprehensive training calendar, ensuring timely and efficient execution.

Program Design and Execution:

- Create innovative and impactful training programs, including product knowledge, sales, customer service, compliance, and leadership development.

- Deploy a mix of training methodologies, such as classroom sessions, e-learning, workshops, and on-the-job training.

- Customize training content for diverse teams, including sales, operations, credit, and customer service.

Leadership Development:

- Develop programs for leadership and managerial skills enhancement to nurture future leaders.

- Conduct competency mapping and create a succession planning framework to support organizational growth.

Team Management:

- Build and lead a national training team to deliver training programs effectively across multiple locations.

- Provide guidance and mentorship to regional training managers and trainers to ensure consistency in delivery.

Performance Measurement:

- Establish metrics to measure training effectiveness and its impact on business outcomes.

- Monitor employee performance post-training and provide recommendations for continuous improvement.

Collaboration and Stakeholder Engagement:

- Work closely with business heads and HR teams to understand business challenges and align training objectives.

- Partner with external vendors and trainers for specialized training programs as required.

Budget and Resource Management:

- Manage the training budget effectively, ensuring optimal resource utilization.

- Invest in digital training platforms and tools to enhance learning delivery and accessibility.

Key Skills and Qualifications:

- MBA or equivalent degree, preferably in Human Resources, Training & Development

- 16-20 years of experience in a similar role, preferably within the housing finance, banking, or financial services sector.

- Strong expertise in designing and implementing large-scale training programs across multiple regions.

- Excellent knowledge of training tools, e-learning platforms, and modern instructional design techniques.

- Proven ability to lead teams and work collaboratively with stakeholders at all levels.

- Exceptional communication, presentation, and interpersonal skills.

- Analytical mindset with the ability to measure and enhance training ROI.