Head - Training - Online Channel - Broking Firm (15-20 yrs)

Will be responsible for overseeing Training & Development activities for the online channel partner DAD (Sales and central Advisory Desk, Direct Reactivation, Franchisee Reactivation, Activation & RCAD) for our Malad and Thane locations. Primary focus will be ensuring the stake-holder needs for Training and Development are met, the Team delivers effective training ensuring alignment with business objectives & training projects. The role requires excellent stakeholder management skills, the ability to conduct thorough Training Needs Analysis driving e-learning initiatives & training delivery.

Training and Development Management: Manage training and development activities for the Digital channel partner. Ensure Team of trainers is provided guidance and support for Delivery and are motivated

Training Need Analysis: Conduct thorough Training Need Analysis (TNA) to identify skill gaps and design targeted training programs. Collaborate with business units to gather insights and feedback for continuous improvement.

E-Learning: Drive the implementation and adoption of e-learning platform (Paathshala) to enhance training efficiency. Stay updated on industry trends and technology to integrate relevant e-learning tools into the training programs.

Training Delivery: Conduct training sessions for leaders, team leaders, and senior managers, ensuring the effective transfer of knowledge and skills. Implement innovative and engaging training methodologies to enhance learning outcomes.

Stakeholder Management: Plan and conduct regular reviews with stakeholders to understand business needs and align training programs accordingly. Foster strong relationships with key stakeholders to ensure the success of training initiatives.