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6 Ernst & Young Designer Jobs
Service Senior-Business design-Proactive hiring
2-5 years
Bangalore / Bengaluru
1 vacancy
Service Senior-Business design-Proactive hiring
Ernst & Young
posted 5d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Act as a trusted advisor in understanding and analysing clients business problem / vision, conduct current state assessment with business stakeholders via workshop, questionnaire, interview etc, analyse the collected datapoints / artefacts and provide meaningful insights / recommendations for future state design.
- Preferred with business consulting background with sound knowledge of key enterprise business process, customer touchpoint journey design, design thinking along with stakeholder management.
- Should be able to contribute practice development, thought leadership and busines development activities.
- Either of below domain / function expertise are preferred
- Sales - B2B / B2C sales strategy, sales planning, lead funnel mgmt., field territory mgmt., order mgmt., CRM digital channels, operating models design, channel touch point analysis, business case transformation roadmap
- Service - customer service strategy, channel strategy contact centre, digital and self-service, customer experience management, channel touch point analysis, business case transformation roadmap, analysis of customer feedback and associated KPI s.
- Marketing - B2B / B2C digital marketing strategy roadmap, industry scan competitor analysis, marketing operating model, marketing automation assessment strategy, recommendation for technology improvement and investment
- Ecom - Ecom strategy, operating model, business case transformation roadmap
- Tech/ Tools Skills Should have solid hands-on experience in Design Collaboration tools (Mural/Miro/PPT/Visio) to build and modify CX Journey flows, Personas, Service Design Flows, Process Flows, etc.
- Good to have vertical Industry Experience in CPG Retail, Telecom Media (TMT), Advance manufacturing, Healthcare, and life science, BFSI, or CX Consulting services.
Employment Type: Full Time, Permanent
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What Designer at Ernst & Young are saying
Designer salary at Ernst & Young
reported by
7
employees
with 2-6
years exp.
₹6
L/yr - ₹10.5
L/yr
At
par with the average Designer Salary in India
View more details
What Ernst & Young employees are saying about work life
based on 10.5k employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ernst & Young Benefits
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Ernst & Young Bangalore / Bengaluru Office Locations
Bangalore Office
Ernst & Young, 3rd Floor, Tower C, RMZ Infinity Municipal No. 3, Survey No 1477/2 & 10, Old Madras Road, Benniganahalli, K.R. Puram
Bangalore
Karnataka 560016
Karnataka 560016
Bengaluru Office
Ernst & Young
Tower C, 3rd Floor, RMZ Infinity
Municipal No. 3, Old Madras Road
Survey No 1477/2 & 10
Benniganahalli, K.R. Puram
560016 Bengaluru
Ernst & Young
UB City, Canberra Block
12th & 13th Floor
No. 24, Vittal Mallya Road
Bengaluru
Bengaluru
560001
560001
Service Senior-Business design-Proactive hiring
2-5 Yrs
Bangalore / Bengaluru
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