Inside Sales Representative

Role & responsibilities

We are seeking a motivated and customer-focused Inside Sales Executive to manage incoming sales inquiries, convert leads into customers, and build strong client relationships.

Key Responsibilities:

• Lead Management: Handle incoming inquiries via phone, email, and chat, and convert leads into sales opportunities.
• Customer Engagement: Understand customer needs, provide product/service information, and recommend appropriate solutions.
• Sales Conversion: Achieve sales targets by following up on leads, handling objections, and closing deals.
• CRM Management: Update and maintain customer information in the CRM system to track interactions and follow-ups.
• Relationship Building: Foster long-term customer relationships through proactive communication and excellent service.
• Reporting: Provide regular sales reports, including lead conversion rates and customer feedback.
• Collaboration: Work closely with the marketing and support teams to ensure a smooth customer journey.

Preferred candidate profile

• Proven experience in inbound sales, inside sales, or a related customer-facing role.
• Strong communication and negotiation skills.
• Ability to multi-task and manage time effectively.
• Familiarity with CRM software (e.g., Salesforce, HubSpot, or similar platforms).
• Customer-focused with a problem-solving mindset.
• High school diploma or bachelors degree preferred.

Perks and benefits

• Competitive salary + performance-based incentives.
• Day shift with 5 days working.
• PF, Gratuity and Health benefits.
• Ongoing training and professional development opportunities.