Crosslynx - Presales Consultant (5-10 yrs)

Crosslynx US LLC is an integration partner of ITRON in delivering innovative solutions for Advanced Infrastructure Metering Service Providers (AIMSP) and utility providers.

Our expertise lies in offering robust, scalable, and best-in-class solutions such as HES, MDM, Forecasting, Streetlight controllers and AMI systems, tailored to meet the needs of utilities, discoms, and AIMSPs worldwide.

With a strong presence in Delhi NCR the USA, we are at the forefront of the energy transition, helping organizations build their digital core and drive sustainability initiatives.

We pride ourselves on being a one-stop shop, offering end-to-end system integration, design, deployment, and customer support services.

Join us to make a difference in the energy and utilities sector and supercharge your career!

Why Work With Us?

- Be part of a dynamic, fast-growing global company driving innovation in energy and utilities.

- Collaborate with a talented team and our esteemed OEM partners to deliver impactful solutions.

- Gain exposure to cutting-edge technology and challenging projects that make a real-world difference.

What You'll Do

As a Presales Lead, you will:

Customer Support:

- Address product performance issues and manage quality concerns with effective internal responses.

- Integration Products to be resold in India.

- Oversee return processes, root cause analyses, and corrective actions.

Revenue Management:

- Coordinate with Area VP and sales operations for forecasting, PO management, pricing, and customer delivery.

- Drive key metrics, including revenue and conversion performance.

Customer Relationship Management:

- Build strong customer connections through effective campaign management, quoting, and contract negotiations.

- Ensure seamless data accuracy and manage leads with tools like SFDC.

Marketing & Communication:

- Organize local marketing activities, conferences, and events.

- Liaise with marketing and inside sales teams for lead generation.

- Facilitate management communication across stakeholders.

Business Process Management:

- Run data-driven operations by gathering and reporting sales forecasts, WIPs, and ad hoc analytics.

- Drive process efficiencies and ownership for operational excellence.

Who You Are?

Required Skills & Experience:

- Bachelor's degree in engineering, computer's or a related field

- Relevant experience in metering domain.

- Masters in Business or related field

- Proven analytical, problem-solving, and report-writing skills.

- Familiarity with tools for revenue planning, forecasting, and sales management.

- Willingness to travel (0-15%).

- Experience in process improvement and dashboard reporting (e.g., Power BI).

- Knowledge of electrical utility, telecommunications, or energy technologies.

- Strong stakeholder management and communication skills.

Key Attributes:

- Tech-savvy with a focus on innovative solutions for energy customers.

- Demonstrated ability to drive process efficiencies and revenue reliability.

- A collaborative mindset and enthusiasm for managing diverse responsibilities.