Add office photos
Engaged Employer
i
This company page is being actively managed by
Concentrix Corporation Team. If you also belong to the team, you
can get access from
here
Concentrix Corporation
Compare
All Filters
106 Concentrix Corporation Jobs
Short Range Planning Analyst
8-15 years
Hyderabad / Secunderabad
1 vacancy
Short Range Planning Analyst
Concentrix Corporation
posted 10hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Title:
Short Range Planning Analyst Job Description
.
Role and Key Responsibilities:
- Manage a team of Real Time Analysts.
- Trigger alignment of schedules across partner / in house sites with staffing requirements and operational metrics as and when required on an intraday basis.
- Communicate with WFM scheduling manager on any items that can be incorporated in the near-term action plan and schedule improvement.
- Identify and analyze issues, complete post-mortem reports, and provide feedback.
- Communicate with partner/client POCs to address variances.
- First level of escalation for Intraday issues.
- Design/modify/implement processes to increase RTA effectiveness.
Key skills and knowledge:
- Graduate (any stream).
- Experience in managing a Real Time team for 2+ years with overall RTA exp of min 3+ years.
- Experience in managing multi-site and multi-vendor environments.
- Strong communicator and decision maker
- Strong business acumen
- Should be a go-getter and a collaborator.
- Analytical and problem-solving ability.
- Ability to simplify complex operations into repeatable processes.
- Hands-on experience in telephony and WFM tools. (CMS Avaya / Genesys / Cisco / Aspect / Verint / IEX)
- High attention to detail and sense of professionalism and ability to develop relationships
Educational Qualification: Graduation
Disclaimer: -
Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for recruitment , processing or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.
Location:
IND Hyderabad - Unit No. 601, 6th Flr, Maximus Building 2A Language Requirements:
Time Type:
Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Planning Analyst roles with real interview advice
People are getting interviews at Concentrix Corporation through
People are getting interviews through
(based on 1.2k Concentrix Corporation interviews)
Job Portal
Walkin
Referral
Recruitment Consultant
Company Website
Campus Placement
23%
18%
17%
8%
7%
1%
26% candidates got the interview through other sources.
High
Confidence
?
High Confidence means the data is based on a large number of responses received from the candidates.
What people at Concentrix Corporation are saying
Planning Analyst salary at Concentrix Corporation
reported by
1
employee
with 5
years exp.
₹6.8
L/yr - ₹8.6
L/yr
32%
less
than the average Planning Analyst Salary in India
View more details
What Concentrix Corporation employees are saying about work life
based on 25.2k employees
Flexible timing
Rotational Shift
No travel
Day Shift
Compare Concentrix Corporation with
Teleperformance
Compare
Foundever
Compare
Wipro
Compare
Genpact
Compare
Tech Mahindra
Compare
HCLTech
Compare
TCS
Compare
Infosys
Compare
Accenture
Compare
IBM
Compare
iEnergizer
Compare
WNS
Compare
Infosys BPM
Compare
Conneqt Business Solutions
Compare
Quess
Compare
HGS
Compare
Firstsource Solutions
Compare
Conduent
Compare
Alldigi Tech
Compare
TaskUs
Compare
Similar Jobs for you
Share an Interview