Property Manager (Community Manager)

Job Description Community Manager

Location: Bangalore

Department: Operations

Reports To: Cluster Community Manager

Employment Type: Full-Time

1. Role Overview

The Community Manager is responsible for ensuring smooth operations, property maintenance,

guest satisfaction, and meal service quality at Colive properties. The role includes facility

management, rent collection, security compliance, guest services, and overseeing meals

presentation and hygiene standards.

2. Key Responsibilities

2.1. Property Operations & Maintenance

• Oversee daily operations, preventive maintenance, and housekeeping.
• Conduct inspections of rooms, common areas, and dining spaces.
• Manage vendor coordination for repairs, cleaning, pest control, and waste disposal.

2.2. Meals Presentation & Food Service

• Ensure meals are served on time with proper portioning and presentation.
• Maintain food hygiene, cleanliness, and service quality.
• Maintain daily reports on meal consumption.

2.3. Guest Experience & Customer Service

• Act as the first point of contact for guests, addressing concerns professionally.
• Handle move-ins, move-outs, and escalations to improve guest satisfaction.

2.4. Financial Management & Rent Collection

• Ensure timely rent payments.
• Monitor and report on revenues, outstanding payments, and penalties.

2.5. Security & Compliance

• Enforce access control, visitor policies, and fire safety protocols.
• Conduct regular security audits and emergency preparedness drills.

2.6. Inventory & Reporting

• Maintain inventory of assets, kitchen equipment, and room amenities.
• Prepare weekly reports on occupancy, maintenance, and meal service.

3. Qualifications & Skills

Education: Bachelors in Hospitality, Business Administration, or Real Estate.

Experience: 1-3 years in property management, hospitality, or operations.

Skills:

• Customer service & problem-solving.
• Facility & vendor management.
• Food hygiene & service standards.
• MS Office proficiency.

4. Performance Indicators (KPIs)

• Occupancy & Retention – Guest satisfaction & renewal rates.
• Operational Efficiency – Timely resolution of maintenance/service requests.
• Food & Beverage Standards – Meal quality, hygiene, and presentation.
• Financial Compliance – Rent collection & outstanding dues management.
• Security & Housekeeping – Cleanliness and safety adherence.

5. Work Conditions & Benefits

Location: Bangalore

Salary: Competitive + performance incentives

Benefits: Health insurance, paid leave, career growth opportunities

Why Join Us?

As Bangalore’s largest and India’s leading co-living brand, Colive is transforming urban living

with its vision of being “Your Family” away from family. Designed for working professionals

and students, Colive provides smart, fully furnished, and managed homes close to

workplaces and colleges, ensuring a seamless and comfortable stay for urban migrants.

Guided by the 6S principles—Style, Safety, Smart, Service, Savings, and Social—Colive

offers a superior living experience. Its AI-powered rental marketplace utilizes data-driven

insights to streamline digital transactions and negotiations, making renting more efficient.

Join us and be part of a dynamic team revolutionizing co-living!