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87 Capillary Technologies Jobs
Senior Executive -Customer Success
3-5 years
Bangalore / Bengaluru
1 vacancy
Senior Executive -Customer Success
Capillary Technologies
posted 6d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description:
Responsibilities:
Lead the execution and optimization of A/B testing for marketing campaigns, ensuring alignment with strategic objectives.
Oversee the setup and configuration of complex campaigns across various platforms and tools.
Set up and configure campaigns using Internal tools and Loyalty platforms
Drive the on-boarding of customers with Capillary products
Utilize APIs to integrate marketing tools and streamline campaign processes.
Manage the use of ticketing tools to track and resolve campaign-related issues efficiently.
Collaborate with marketing, analytics, and product teams to develop and implement effective campaign strategies.
Analyze and interpret campaign performance data using SQL to provide actionable insights.
Mentor junior team members and provide guidance on best practices in campaign execution.
Drive process improvements to enhance operational efficiency and campaign effectiveness.
Stay updated on industry trends and emerging technologies to continually refine campaign strategies.
Requirements:
3+ years of experience in campaign execution or a related field, with a proven track record of managing successful campaigns.
Expertise in A/B testing methodologies and tools, with a strong analytical mindset.
Basic knowledge of APIs and experience using them to enhance campaign functionality.
Basic knowledge in SQL for data analysis and reporting.
Exceptional communication and leadership skills, with the ability to influence cross-functional teams.
Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
Proficient in data import and export skills
Proficient in MS Office, including:
Excel: Data analysis, pivot tables, charts, and advanced formulas.
Word: Document creation, formatting, and collaboration.
PowerPoint: Presentation design and delivery
Preferred Qualifications:
Experience with marketing automation platforms and Loyalty CRM systems.
Advanced understanding of digital marketing concepts, data analysis, and performance metrics.
Bachelor s degree in Marketing, Business/ BE / B.tech /BSc related field
Postgraduate with preferably 3-4 years of experience in customer support, account management experience or client servicing
Job Description: Responsibilities:
Lead the execution and optimization of A/B testing for marketing campaigns, ensuring alignment with strategic objectives.
Oversee the setup and configuration of complex campaigns across various platforms and tools.
Set up and configure campaigns using Internal tools and Loyalty platforms
Drive the on-boarding of customers with Capillary products
Utilize APIs to integrate marketing tools and streamline campaign processes.
Manage the use of ticketing tools to track and resolve campaign-related issues efficiently.
Collaborate with marketing, analytics, and product teams to develop and implement effective campaign strategies.
Analyze and interpret campaign performance data using SQL to provide actionable insights.
Mentor junior team members and provide guidance on best practices in campaign execution.
Drive process improvements to enhance operational efficiency and campaign effectiveness.
Stay updated on industry trends and emerging technologies to continually refine campaign strategies.
Requirements:
3+ years of experience in campaign execution or a related field, with a proven track record of managing successful campaigns.
Expertise in A/B testing methodologies and tools, with a strong analytical mindset.
Basic knowledge of APIs and experience using them to enhance campaign functionality.
Basic knowledge in SQL for data analysis and reporting.
Exceptional communication and leadership skills, with the ability to influence cross-functional teams.
Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously.
Proficient in data import and export skills
Proficient in MS Office, including:
Excel: Data analysis, pivot tables, charts, and advanced formulas.
Word: Document creation, formatting, and collaboration.
PowerPoint: Presentation design and delivery
Preferred Qualifications:
Experience with marketing automation platforms and Loyalty CRM systems.
Advanced understanding of digital marketing concepts, data analysis, and performance metrics.
Bachelor s degree in Marketing, Business/ BE / B.tech /BSc related field
Postgraduate with preferably 3-4 years of experience in customer support, account management experience or client servicing
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Senior Executive roles with real interview advice
What people at Capillary Technologies are saying
Rating based on 1 Senior Executive
review
Anonymous · Customer Success, Service & Operations
in Bangalore / Bengaluru
Likes
Work culture and work life balance
- Skill development - Good
+5 more
Dislikes
Salary is not given up to the market standards
Senior Executive salary at Capillary Technologies
reported by
6
employees
with 5-6
years exp.
₹4.6
L/yr - ₹7.8
L/yr
At
par with the average Senior Executive Salary in India
View more details
What Capillary Technologies employees are saying about work life
based on 187 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Capillary Technologies Benefits
View more benefits
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Capillary Technologies Bangalore / Bengaluru Office Location
Bengaluru Office
31/9, Krimson Square, 4th Floor
Bengaluru
560068
560068
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