Upload Button Icon Add office photos
filter salaries All Filters

4 Wizikey Jobs

Customer Success Associate

3-5 years

Gurgaon / Gurugram

1 vacancy

Customer Success Associate

Wizikey

posted 25d ago

Job Description

Job Description
  • Customer Communication: Develop and maintain strong, positive relationships with our customers through effective communication via email, phone calls, and other channels.
  • Customer Support: Assist in addressing customer inquiries, resolving issues, and providing timely solutions to ensure their satisfaction.
  • Data Analysis: Analyze customer data and metrics to identify trends and opportunities for improvement, and share insights with the team.
  • Product Knowledge: Develop a deep understanding of Wizikeys products and services to effectively guide customers on how to maximize their benefits.
  • Onboarding: Assist in the onboarding process for new customers, ensuring a smooth transition into using our services.
  • Feedback Collection: Collect feedback from customers and relay it to the appropriate teams for product and service enhancements.
  • Documentation: Maintain accurate records of customer interactions and feedback in our CRM system.
Qualifications
  • Bachelors degree in Business, Marketing, Communication, or a related field.
  • 1+ years of experience in managing teams across sales, success, support, and other cross-functional teams
  • Excellent written

Employment Type: Full Time, Permanent

Read full job description

What people at Wizikey are saying

What Wizikey employees are saying about work life

based on 9 employees
50%
100%
83%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Wizikey Benefits

Health Insurance
Work From Home
Free Transport
Child care
Gymnasium
Cafeteria +6 more
View more benefits

Compare Wizikey with

PR Pundit

2.6
Compare

Adfactors PR

3.5
Compare

Perfect Relations

4.0
Compare

Edelman

3.7
Compare

Avian WE

3.1
Compare

Genesis BCW

3.3
Compare

Value 360 Communications

3.7
Compare

Text100

3.5
Compare

Ketchum Sampark

2.4
Compare

The Digital Serve

3.3
Compare

CallOne Consultants

4.8
Compare

Viska

3.6
Compare

Conversion Perk

5.0
Compare

K and A Technology

3.2
Compare

Inqnest Marketing Solutions

3.7
Compare

Adxfactory Media

4.2
Compare

Bright Bridge Infotech

4.1
Compare

Biz Millennium

5.0
Compare

Sociomark - Digital Marketing Agency

3.7
Compare

nxuniq

4.8
Compare

Similar Jobs for you

Customer Success Associate at BHIVE WORKSPACE

Bangalore / Bengaluru

1-3 Yrs

₹ 3-5 LPA

Customer Success Associate at BHIVE Alts

Bangalore / Bengaluru

1-3 Yrs

₹ 3-5 LPA

Customer Success Associate at Pazo

Bangalore / Bengaluru, Richmond town

1-5 Yrs

₹ 3-5 LPA

Custo at videosdk.live

Surat

0-3 Yrs

₹ 3-6 LPA

Customer Experience Associate at ChargePoint, Pvt. Ltd.

Bangalore / Bengaluru

2-6 Yrs

₹ 4-8 LPA

Customer Success Associate at Sekel Tech

Pune

1-3 Yrs

₹ 3-5 LPA

Manager at ModMed

Hyderabad / Secunderabad

1-5 Yrs

₹ 3-7 LPA

Customer Success Associate at Zinfi Software Systems Pvt. Ltd.

Kolkata

5-10 Yrs

₹ 7-12 LPA

Customer Success Associate at Rocket Health

Kolkata, Mumbai + 5

1-5 Yrs

₹ 4-8 LPA

Customer Success Associate at Rocket Health

Kolkata, Mumbai + 5

1-5 Yrs

₹ 4-8 LPA

Customer Success Associate

3-5 Yrs

Gurgaon / Gurugram

25d ago·via naukri.com

Sales Manager

2-5 Yrs

Gurgaon / Gurugram

17d ago·via naukri.com

Sales Manager (International Sales)

2-4 Yrs

Gurgaon / Gurugram

1mon ago·via naukri.com

Account Director , Public Relations

8-10 Yrs

Gurgaon / Gurugram

2mon ago·via naukri.com

Recently Viewed

PHOTOS

Medanta the Medicity

4 office photos

REVIEWS

Accenture

No Reviews

JOBS

Luxoft

No Jobs

JOBS

Amazon

No Jobs

JOBS

ACHNET

No Jobs

JOBS

Fiserv

No Jobs

SALARIES

Hitachi Astemo

JOBS

myCPE

No Jobs

JOBS

myCPE

No Jobs

JOBS

Accenture

No Jobs

write
Share an Interview
How was your last interview experience?
Rate your experience using AmbitionBox
Terrible
Terrible
Poor
Poor
Average
Average
Good
Good
Excellent
Excellent