AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
5 Wizikey Jobs
Customer Success Associate
Wizikey
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
- Customer Communication: Develop and maintain strong, positive relationships with our customers through effective communication via email, phone calls, and other channels.
- Customer Support: Assist in addressing customer inquiries, resolving issues, and providing timely solutions to ensure their satisfaction.
- Data Analysis: Analyze customer data and metrics to identify trends and opportunities for improvement, and share insights with the team.
- Product Knowledge: Develop a deep understanding of Wizikeys products and services to effectively guide customers on how to maximize their benefits.
- Onboarding: Assist in the onboarding process for new customers, ensuring a smooth transition into using our services.
- Feedback Collection: Collect feedback from customers and relay it to the appropriate teams for product and service enhancements.
- Documentation: Maintain accurate records of customer interactions and feedback in our CRM system.
- Bachelors degree in Business, Marketing, Communication, or a related field.
- 1+ years of experience in managing teams across sales, success, support, and other cross-functional teams
- Excellent written
Employment Type: Full Time, Permanent
Read full job description What people at Wizikey are saying
What Wizikey employees are saying about work life
based on 9 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Wizikey Benefits
View more benefits
Compare Wizikey with
PR Pundit
Compare
Adfactors PR
Compare
Perfect Relations
Compare
Edelman
Compare
Avian WE
Compare
Genesis BCW
Compare
Value 360 Communications
Compare
Text100
Compare
Ketchum Sampark
Compare
The Digital Serve
Compare
CallOne Consultants
Compare
Viska
Compare
Conversion Perk
Compare
K and A Technology
Compare
Inqnest Marketing Solutions
Compare
Adxfactory Media
Compare
Bright Bridge Infotech
Compare
Biz Millennium
Compare
Sociomark - Digital Marketing Agency
Compare
nxuniq
Compare
Similar Jobs for you
Share an Interview