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Capillary Technologies

Compare

3.4

based on 187 Reviews

Video summary

95 Capillary Technologies Jobs

Executive, Customer Success

Capillary Technologies India Pvt. Ltd.

3.4

based on 187 Reviews

1-4 years

Bangalore / Bengaluru

1 vacancy

Executive, Customer Success

Capillary Technologies

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Manual Testing Data Analysis SQL MS Office Air Ticketing JIRA

+ 3 more

Job Description

Job Title: Customer Success Executive / Campaign Execution Specialist / - CS HUB

Job responsibilities include but are not limited to:

Execute and manage A/B testing for marketing campaigns to optimize performance.

Set up and configure campaigns using Internal tools and Loyalty platforms

Utilize ticketing tools to track, manage, and resolve campaign-related issues.

Drive the on-boarding of customers with Capillary products

Collaborate with cross-functional teams to ensure seamless campaign execution.

Analyze campaign performance data and provide insights for continuous improvement.

Assist in the development of campaign strategies and implementation plans

Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention

Requirements:

Proven experience in campaign execution and management.

Familiarity with A/B testing methodologies and tools.

Self starter, motivated, works with little or no supervision

Knowledge of ticketing systems (Jira, ServiceNow) for issue tracking.

Strong analytical skills and ability to interpret data.

Excellent communication and teamwork skills.

Ability to manage multiple projects and meet deadlines.

Proficient in MS Office, including Excel, Word, and PowerPoint

Proficient in data import and export skills

Basic knowledge of APIs and experience using them to Get and post calls functionality.

Basic knowledge in SQL for data analysis and reporting.

Employment Type: Full Time, Permanent

Read full job description

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What people at Capillary Technologies are saying

Executive salary at Capillary Technologies

reported by 3 employees with 5-15 years exp.

₹3.9 L/yr - ₹5 L/yr

At par with the average Executive Salary in India

View more details

What Capillary Technologies employees are saying about work life

based on 187 employees

80%

92%

64%

95%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Capillary Technologies Bangalore / Bengaluru Office Location

View all

Bangalore / Bengaluru (1)

Bengaluru Office

31/9, Krimson Square, 4th Floor Bengaluru
560068