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Engaged Employer

Capgemini

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3.7

based on 40.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated IT/ITES Company - 2024

1577 Capgemini Jobs

ServiceNow ITSM Developer

Capgemini

3.7

based on 40.7k Reviews

6-11 years

Hyderabad / Secunderabad, Chennai, Bangalore / Bengaluru

25 vacancies

ServiceNow ITSM Developer

Capgemini

posted 6d ago

Job Role Insights

Flexible timing

Key skills for the job

Servicenow ITIL ITSM Shell Scripting

Job Description

Develop, configure, and maintain ServiceNow ITSM modules (Incident, Problem, Change, Request, and Knowledge Management).
Design, customize, and implement workflows, business rules, and UI actions as per requirements.
Work closely with stakeholders to understand business needs and translate them into technical requirements.
Collaborate with ServiceNow administrators to ensure smooth integration with other systems.
Ensure proper integration with third-party tools and external systems.
Perform regular updates, testing, and patch management for ServiceNow applications.
Provide support for ServiceNow modules, resolving technical issues and implementing enhancements.
Create and maintain documentation for system configurations, processes, and workflows.

Employment Type: Full Time, Permanent

Read full job description

Prepare for IT Service Management Developer roles with real interview advice

What people at Capgemini are saying

What Capgemini employees are saying about work life

based on 40.7k employees

71%

88%

64%

85%

Flexible timing

Monday to Friday

No travel

Day Shift

View more insights

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Capgemini Bangalore / Bengaluru Office Locations

View all

Bangalore / Bengaluru (4) Chennai (3) Hyderabad / Secunderabad (2)

Bangalore Office

Capgemini, Crescent 2, Prestige Shantiniketan, Sadaramanagala Village, Whitefield Main Road Bangalore
Karnataka 560048

Bengaluru Office

Capgemini Business Services (India) Limited, Brigade Metropolis, Summit Tower ‘A’, 73/1, Garudacharpalya, Mahadevapura Post, Whitefield Main Road, Bengaluru Bengaluru
560 048