IT Service Management Developer
IT Service Management Developer Interview Questions and Answers
Updated 30 Jul 2024
Q1. Difference between incident and problem
Ans.
Incident is an unplanned interruption to a service, while a problem is the underlying cause of one or more incidents.
Incident is a single event that disrupts the normal operation of a service
Problem is the root cause of one or more incidents
Incident management focuses on restoring service as quickly as possible
Problem management focuses on identifying and resolving the underlying cause to prevent future incidents
IT Service Management Developer Jobs
ServiceNow ITSM Developer • 6-11 years
Capgemini Technology Services India Limited
•
3.7
Pune
ServiceNow ITSM Developer • 6-8 years
Deloitte Consulting India Private Limited
•
3.8
Hyderabad / Secunderabad
ServiceNow ITSM Developer • 5-10 years
Capgemini
•
3.7
Pune
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