National / Sr. National Accounts Manager - BFSI

Hi,

We are pleased to invite you to apply for the for the National / Sr. National Accounts Manager position to support our Sales team.

The National / Senior National Accounts Manager BFSI will focus on building and maintaining strategic relationships with leading banks, financial institutions, insurance providers, and fintech companies. This role is key to expanding Blue Darts footprint in the BFSI sector, ensuring seamless delivery of time-sensitive documents, increasing customer retention, and driving revenue growth.

This role is responsible for developing long-term client partnerships, ensuring compliance with regulatory requirements, and providing innovative logistics solutions that address the unique needs of the BFSI industry.

Key Responsibilities

Key Account Management & Business Growth

• Develop and maintain strategic relationships with top-tier banks, NBFCs, and insurance firms.
• Drive revenue growth by identifying cross-selling opportunities and expanding service offerings.
• Collaborate with internal teams to deliver customized logistics solutions for high-priority BFSI clients.

Regulatory Compliance & Data Security

• Ensure all logistics processes meet industry regulations, data protection standards, and compliance requirements.
• Implement secure handling procedures for confidential financial documents and packages.
• Work closely with the legal and compliance teams to uphold integrity and trust with BFSI partners.

Logistics Optimization & Service Excellence

• Identify process improvements to reduce turnaround times for critical shipments.
• Lead initiatives to enhance service levels, including real-time tracking and SLA adherence.
• Leverage technology solutions to streamline operations and ensure a high-quality customer experience.

Market Intelligence & Competitive Benchmarking

• Monitor industry trends, regulatory changes, and competitor activities.
• Provide insights to the leadership team on emerging opportunities and threats within the BFSI sector.
• Use data analytics to refine pricing models and service propositions.

Stakeholder Collaboration & Execution

• Partner with operations, IT, and customer service teams to ensure smooth execution of client requirements.
• Collaborate with finance to develop sustainable pricing strategies and contract terms.
• Maintain clear communication with internal and external stakeholders to drive alignment on strategic initiatives.

Technical Skills & Competencies

Core Technical Skills

• Expertise in secure logistics solutions and last-mile delivery for financial documents.
• Strong understanding of regulatory requirements, SLA management, and risk mitigation.
• Experience in contract negotiation, pricing strategies, and operational alignment.

Behavioural Competencies

• Strategic Thinking: Ability to align logistics solutions with the evolving needs of the BFSI sector.
• Problem-Solving: Skilled in addressing complex operational challenges with innovative solutions.
• Customer Focus: Strong commitment to maintaining high service levels and customer satisfaction.

Collaboration: Capable of working across multiple teams to achieve strategic goals.

We look forward to reviewing your application!