Benefits Assistant (HR Ops)

We are seeking an HR Shared Services Assistant to manage enrollment, query resolution, employee support, plan renewals, and escalations. You will be the first point of contact for HR-related queries, providing efficient and effective solutions.

• Responsible for entering and maintaining employee data within our HR system (i.e. personal data, job, office, promotion, compensation, working capacity, leaves of absence, education, background history, line managers, assistants, etc.) 
• Maintain personnel files in compliance with applicable legal requirements and internal standards 
• Support with New hire onboarding & BGV checking processes. Send out Induction plan and welcome emailers
• Deliver audit support on personal files, forms, etc.
• Assist with general employee requests, letters, verifications, reference checks, etc. including 
• generating visa invitation letters 
• Generate reporting for employee distribution lists, new joiners, anniversaries, milestones etc.
• Keep track of employees probationary periods and flag to HR team to ensure geographic process are followed
• Prepare, process and follow up on employee paperwork related to new hires, promotions, transfers, address changes, additional payments, status changes, and employee exits with sensitivity to the confidential nature of the information 
• Manage and maintain the inbox dealing with employee queries and escalating to the correct team contact where necessary
• Coordinate with support functions for new hire laptops, accesses, payroll setups etc.
• Provide general support to HR team and perform other duties as assigned or required

What You'll Bring

• A graduation degree  
• 3+ yrs of relevant work experience in a professional services or multi-national companies
• Knowledge of Workday & experience in Global HR Operations / HR Shared Services
• Proficiency in MS Office (Word, Visio, Excel, PowerPoint, Outlook)  

Who You'll Work With

Our Global Services HR Colleagues & other functional POC across GEOs.