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3 Ppfas Mutual Fund Jobs
Customer Support Officer -Distribution Sales Channel
2-7 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Customer Support Officer -Distribution Sales Channel
Ppfas Mutual Fund
posted 4d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
- Direct Credit Rejection, Red Payout Authorisation (Red Alert), MIR 38, NFT rejection
- Pending & Exemptions for Financial Transaction and Excess Credit / Short Credit
- Attending walking distributor & investor, Accepting Transactions / Queries
- . Resolving queries & complaints received from different modes like Calls, emails, WhatsApp, Twitter, exchange and update the same in Query Report
- Additional activities related to operations & compliance dept.
- Follow up with CAMS for pending queries & complaints
- Pickup & Drop Service Planning for Direct / Regular Investor & Distributor and Submission of Applications to cams
- Looking into queries for ARN empanelment, Self Declaration, Brokerage Related, COBM in Brokerage payout.
- Maintaining sufficient stock of Applications, Factsheet
- Maintaining All Notices and circulars in Branch.
- Providing pre and post sales help to distributor for smooth operation
- Calling for ARN Validity Expire , Brokerage Recovery, Invalid EUIN, Invalid KYC Data
- Maintaining Investor friendly Atmosphere and proper coordination between Team and Branch Staff
- Guiding distributor for distributor app, form fill for offline trxn & guiding for online empanelment.
- Experience Required: 2 + Years of relevant experience in the Mutual Fund Industry.
- Graduate in any stream
- Latest NISM Certification.
- Should have excellent written and spoken communication skills
Employment Type: Full Time, Permanent
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Rating based on 2 Customer Support Officer
reviews
Anonymous · Operations
in Kolkata
Company Culture and Work life balance
Nothing
Read 2 reviewsCustomer Support Officer salary at Ppfas Mutual Fund
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Ppfas Mutual Fund Benefits
Health Insurance 
Soft Skill Training 
Education Assistance 
Free Transport 
Child care 
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Customer Support Officer -Distribution Sales Channel
2-7 Yrs
Kolkata, Mumbai, New Delhi +4 more
