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Assistant Manager Branch Operations

HSBC electronic data processing india pvt ltd

 · 

3.9

 based on 4.8k Reviews

3-6 years

Indore

1 vacancy

Assistant Manager Branch Operations

HSBC Group

posted 10d ago

Job Role Insights

Key skills for the job

Private Banking Customer Service Excel Software Asset Management NISM Mutual Funds

+ 1 more

Job Description

Some careers open more doors than others.
If you re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Business Descriptor:
We are currently seeking an experienced professional to join The Global Asset Management team.
Principal Responsibilities
  • To ensure timely and error free reporting of transactions received at the Investor Service Centre.
  • Manage customer communication effectively in order to have timely resolution
  • Excel in distribution services & investor services with special focus on corporate customers
  • Have close interface with service providers and highlight any discrepancies of gaps noticed on a timely manner
  • Explore and process efficiency suggestions and contribute to achieve customer delight
  • Comply with applicable regulatory requirements on qualifications required for the job profile
  • Contribute to the knowledge management initiative of the customer service team.
  • Contribution to recruitments / contingency / leave planning
  • Ensure compliance to the process manual and FIM
  • Excel in the monthly reporting process
Requirements
  • A good understanding of mutual fund/security markets
  • Good verbal and written communication, team and interpersonal skills
  • The inclination to work in a client facing role, with a bent of mind for service
  • Ideally a post graduate / minimum 2 plus years of experience in a client-facing role involving Service, Query Handling
  • Knowledge of local language will be an advantage
  • Valid NISM certification.
The location for this role is Indore
Useful Link
Link to Careers Site: Click HERE

Employment Type: Full Time, Permanent

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What people at HSBC Group are saying

Assistant Manager Branch Operations salary at HSBC Group

reported by 1 employee with 7 years exp.
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₹6.8 L/yr - ₹8.7 L/yr
97% more than the average Assistant Manager Branch Operations Salary in India
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