Assistant Manager - HR - Operations - CBS - TAL - Talent Consulting

Requisition Id : 1555346

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we dont just focus on who you are now, but who you can become. We believe that it s your career and It s yours to build which means potential here is limitless and well provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.

The opportunity : Assistant Manager-Operations-HR-CBS - TAL - Talent Consulting

CBS - TAL - Talent Consulting :

As a member of the Core Business Services (CBS), you have an opportunity to work across teams that extend knowledge, resources, and tools to the wider firm helping them deliver exceptional service to our clients, gain in the marketplace and aid the firms growth and profitability. Major teams within CBS include Finance, Information Technology, Human Resources, Enterprise Aid Services, Administrative Services, Brand, Marketing and Communications, and Quality and Risk Management.

Across these teams, youll have the opportunity to develop your career through a broad scope of engagements, mentoring, and formal learning. We aim to develop outstanding leaders who can help create long-term value for all our stakeholders and contribute to our purpose of Building a Better Working World for our clients, people, and communities.

Your key responsibilities

Technical Excellence

Stakeholder Partnership:

Analyze HR metrics to identify trends and areas for improvement, and report findings to business leaders.
Assist employees in adapting to organizational changes and transitions.

Employee Advocacy & Engagement:

Generate insights and develop actionable plans to enhance employee engagement and satisfaction.
Guide supervisors on team management, conflict resolution, and effective communication.
Share best practices from across the organization with counsellors.
Advocate for employee well-being and conduct Focus Group Discussions (FGDs) as per the ECHO Framework.

Talent Management:

Facilitate the performance management process, including setting performance standards and guiding managers on providing constructive feedback.
Assist counsellors in addressing issues of underperformance and support the integration of new joiners.

Operational Effectiveness and Regulatory Adherence

Oversee HR procedures for a sizable employee group of 400-600, ensuring seamless operations with limited supervision.
Uphold superior standards in the execution of HR functions.
Address and settle employee concerns autonomously.
Comprehend and consistently apply employment legislation and regulatory requirements.

Initiatives:

Contribute to the automation of simple HR processes to increase departmental efficiency.
Participate in local events or Service Line/Sub-Service Line wide initiatives.
Create and maintain a collaboration platform for counsellors.

Skills and attributes

To qualify for the role you must have
Qualification

Proven experience in HR, preferably in a business partnering role.
Strong understanding of HR metrics and their impact on business outcomes.
Excellent interpersonal and communication skills.
Ability to manage multiple priorities in a complex and dynamic environment.
Knowledge of employment laws and regulations.
Experience in managing HR processes and resolving employee grievances.

Experience

Masters degree or HR certification preferred.

Minimum of 5 years of HR experience

What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.