Manager/Senior Manager - Sales - Air & Sea Freight Forwarding (6-16 yrs)

Job description:

Role & responsibilities:

- Drive overall business development for Air and Sea freight forwarding, focusing on inbound and outbound cargo across various industries (Pharma, Engineering, Textile, RMG, Retail, Consumer Goods).

- Generate leads and develop a strong pipeline for multiple products and services.

- Build and maintain relationships with new and existing clients, understand their logistics needs, and provide tailored, cost-effective solutions.

- Conduct regular client visits to identify and target cross-functional business opportunities.

- Perform monthly and quarterly business reviews with customers to build trust and increase volumes.

- Collaborate with sales support, customer service, and operational teams to ensure seamless service delivery.

- Oversee timely billing and collection of payments, actively following up on overdue accounts.

- Act as the primary point of contact for customer issues, ensuring effective resolution and continuous operational support.

- Prepare and present MIS reports to meet customer and management needs.

- Coordinate with overseas offices to secure support for key accounts and business growth.

- Promote additional services, including customs clearance, warehousing, and transportation solutions.