Senior Analyst - HR Operations and Analysis /Project Managment

You Lead the Way. Weve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Key Responsibilities:

• Work extensively on data and analytics to drive recruitment planning and process; address and solve any data integrity, compliance and reporting issues, and provide insight and commentary on local and functional labor markets
• Understanding our internal stakeholders’ needs and delivering value by creating right the solutions for them
• Analyze team performance to identify trends (i.e. survey results, change in strategies, etc.)
• Leverage external market insights and strategize delivery
• Manage all compliance reviews as determined by the risk assessments and audits including planning, control testing, evaluation and reporting for all activities associated with recruitment
• Responsible for ensuring timely publishing of Weekly/Fortnightly/Quarterly dashboards including governance reporting
• Ensure high quality results, process compliance to operating guidelines and aligning with global recruitment standards
• Ensure a seamless end-to-end experience for candidates, Hiring Leaders, and Recruiters by acting as the logistics liaison
• Ensure operational excellence, triaging key issues that arise during the recruitment process
• Lead data-driven decision-making process across GTA and in relation to the business
• Bring out key insights for senior leader discussions, townhalls and strategic partnership opportunities

Qualifications:

• Minimum bachelor’s degree
• Overall experience of 8+ years and Min 5 years of experience in project management role with experience of working in an agile environment preferably in a large-scale multinational organization
• Ability to interact with people across levels, collaborate and develop strong working relationships
• Demonstrate high level of accountability & ownership
• Outstanding strategic thought leadership capabilities preferred
• Be proactive, planned and organized in your work approach to deliver without reminders
• Be flexible & fungible - willing to take up newer projects, additional role & responsibilities
• Collaborate & be a team player –extend best in class support, provide resolution and support to colleagues, business stakeholders and candidates.
• Demonstrate effective conflict management skills to ensure win-win for everyone

Key Skills

• High level proficiency mandatory on MS Excel & Power point
• Excellent communication, collaboration, and problem-solving skills
• Ability to handle competing priorities in a fast-paced environment
• Experienced operating in a highly matrixed organization, being familiar with methods and approaches needed to get things done in a collaborative, lean and fast-paced environment

Compliance Language

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life.

Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.Role & responsibilities

Preferred candidate profile

Perks and benefits