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American Express

4.2
based on 3.2k Reviews
Video summary
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Working at American Express

Company Summary

Credit card provider for personal, business & corporate uses

Overall Rating

4.2/5
based on 3.2k reviews
highly rated categories
11% above
industry average
highly rated categories
Highly rated for

Work-life balance, Company culture, Job security

Work Policy
Hybrid
Hybrid
75% employees reported
Monday to Friday
Monday to Friday
68% employees reported
Flexible timing
Flexible timing
65% employees reported
No travel
No travel
73% employees reported
View detailed work policy
Top Employees Benefits
Office cab/shuttle
Office cab/shuttle
337 employees reported
Job/Soft skill training
Job/Soft skill training
304 employees reported
Cafeteria
Cafeteria
302 employees reported
Health insurance
Health insurance
283 employees reported
View all benefits

About American Express

Founded in1850 (175 yrs old)
India Employee Count10k-50k
Global Employee Count50k-1 Lakh
HeadquartersNew York City,New York, United States
Websiteamericanexpress.com
Primary Industry
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View in video summary
Since our earliest days, we’ve strived to find new ways to enrich our customers’ lives, have their backs and provide our special brand of service, in ways both big and small. Even as our business transformed – from freight forwarding to travel to cards to innovative digital products and services – one thing has remained constant: our unwavering commitment to earn our customers’ loyalty for the long haul. That standard of excellence guides us today. We promise to understand, respect and back our customers, and help them on their personal journeys. Because when our customers thrive, so do we.
Mission: Leverage our local and global expertise to be a leading provider of payment solution for our customers by delivering high quality, innovative and world class product and services; while maintaining the highest standards of governance and ethics.
Vision: To be a leading provider of payment solution.
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AmbitionBox Best Places to Work in India Awards

Best of the best, rated by employees
American Express won India’s Largest Employee Choice Awards in Large Companies Category.
#13 Top Rated Large Company
#4 Top Rated Company for Women
#3 Top Rated Financial Services Company
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American Express Ratings

based on 3.2k reviews

Overall Rating

4.2/5
How AmbitionBox ratings work?
5
2k
4
577
3
264
2
116
1
240

Category Ratings

4.2

Work-life balance

4.1

Company culture

4.1

Job security

4.1

Salary

3.8

Skill development

3.8

Work satisfaction

3.5

Promotions

American Express is rated 4.2 out of 5 stars on AmbitionBox, based on 3.2k company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at American Express
based on 3k reviews
4.2
Rated by 966 Women
Rated 4.1 for Work-life balance and 4.1 for Company culture
4.2
Rated by 2k Men
Rated 4.2 for Work-life balance and 4.2 for Company culture

Work Policy at American Express

based on 378 reviews in last 6 months
Hybrid
75%
Work from office
16%
Permanent work from home
9%

American Express Reviews

Top mentions in American Express Reviews

+ 5 more

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Overall Rating
4.2/5
based on 3.2k reviews
3.8/5
based on 6.7k reviews
3.9/5
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3.9/5
based on 4.9k reviews
Highly Rated for
Work-life balance
Salary
Job security
Work-life balance
Job security
Job security
Skill development
Salary
Job security
Work-life balance
Company culture
Critically Rated for
No critically rated category
Promotions
Promotions
Promotions
Primary Work Policy
Hybrid
75% employees reported
Hybrid
84% employees reported
Hybrid
62% employees reported
Hybrid
89% employees reported
Rating by Women Employees
4.2
Good
rated by 966 women
3.9
Good
rated by 2.1k women
3.8
Good
rated by 2.2k women
3.8
Good
rated by 1.6k women
Rating by Men Employees
4.2
Good
rated by 2k men
3.8
Good
rated by 4.3k men
4.0
Good
rated by 3.9k men
4.0
Good
rated by 3k men
Job security
4.1
Good
3.9
Good
4.0
Good
4.0
Good
View more

American Express Salaries

American Express salaries have received with an average score of 4.1 out of 5 by 3.2k employees.

Business Analyst

(816 salaries)
Unlock
₹9.5 L/yr - ₹16.8 L/yr

Senior Analyst

(605 salaries)
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₹14.6 L/yr - ₹27 L/yr

Analyst

(573 salaries)
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₹12.7 L/yr - ₹25 L/yr

Lead Analyst

(492 salaries)
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₹4.2 L/yr - ₹13 L/yr

Senior Lead Analyst

(358 salaries)
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₹4.2 L/yr - ₹13.6 L/yr

Financial Analyst

(340 salaries)
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₹5.5 L/yr - ₹18.3 L/yr

Business Development Executive

(319 salaries)
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₹2 L/yr - ₹5.3 L/yr

Relationship Manager

(249 salaries)
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₹4 L/yr - ₹12.3 L/yr

Processing Manager

(234 salaries)
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₹8 L/yr - ₹27 L/yr

L2 Engineer

(226 salaries)
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₹12.7 L/yr - ₹33 L/yr

American Express News

View all

Visa Offers Apple $100M to Take Over Credit Card Partnership from Mastercard

Fintechnews | 2 Apr, 2025
Visa Offers Apple $100M to Take Over Credit Card Partnership from Mastercard

Personal Loan Interest Rates Today | Your Lowest Rates

Insider | 1 Apr, 2025
Personal Loan Interest Rates Today | Your Lowest Rates

Personal Loan Interest Rates Today | Your Best Rate

Insider | 31 Mar, 2025
Personal Loan Interest Rates Today | Your Best Rate

Setting New Standards in Mobile Innovation: The Receipt Scanner Revolution by Vibhor Goyal

Hackernoon | 30 Mar, 2025
Setting New Standards in Mobile Innovation: The Receipt Scanner Revolution by Vibhor Goyal

Personal Loan Interest Rates Today | Find Your Best Rate

Insider | 29 Mar, 2025
Personal Loan Interest Rates Today | Find Your Best Rate

Personal Loan Interest Rates Today | Compare Lowest Rates

Insider | 28 Mar, 2025
Personal Loan Interest Rates Today | Compare Lowest Rates

Personal Loan Interest Rates Today | Find The Best Rates

Insider | 27 Mar, 2025
Personal Loan Interest Rates Today | Find The Best Rates

Personal Loan Interest Rates Today | Financing Starting Under 6%

Insider | 26 Mar, 2025
Personal Loan Interest Rates Today | Financing Starting Under 6%

Personal Loan Interest Rates Today | Your Lowest Rates

Insider | 25 Mar, 2025
Personal Loan Interest Rates Today | Your Lowest Rates

Celebrating the Next Era of Travel and Expense at SAP Concur Fusion

Sap | 24 Mar, 2025
Celebrating the Next Era of Travel and Expense at SAP Concur Fusion
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American Express Subsidiaries

Kabbage

4.3
 • 4 reviews

Mezi

-
 • No Reviews
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American Express FAQs

When was American Express founded?
American Express was founded in 1850. The company has been operating for 175 years primarily in the Financial Services sector.
Where is the American Express headquarters located?
American Express is headquartered in New York City,New York. It operates in 4 cities such as Gurgaon / Gurugram, Bangalore / Bengaluru, Mumbai, Chennai. To explore all the office locations, visit American Express locations.
How many employees does American Express have in India?
American Express currently has more than 22,000+ employees in India. Customer Success, Service & Operations department appears to have the highest employee count in American Express based on the number of reviews submitted on AmbitionBox.
Does American Express have good work-life balance?
American Express has a work-life balance rating of 4.2 out of 5 based on 3,100+ employee reviews on AmbitionBox. 80% employees rated American Express 4 or above on work-life balance. This rating reflects the company's efforts to help employees maintain a healthy balance between their personal and professional lives. We encourage you to read American Express work-life balance reviews for more details
Is American Express good for career growth?
Career growth at American Express is rated fairly well, with a promotions and appraisal rating of 3.5. 80% employees rated American Express 4 or above, while 20% employees rated it 3 or below on promotions/appraisal. Though the sentiment is mixed for career growth, majority employees have rated it positively. We recommend reading American Express promotions/appraisals reviews for more detailed insights.
What are the pros of working in American Express?
Working at American Express offers several advantages that make it an appealing place for employees. The company is highly rated for work life balance, company culture and job security, based on 3,100+ employee reviews on AmbitionBox.
American Express Overview
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