Walk In drive For International voice process...!!!!

Role & responsibilities

• Provide customer support and resolve customer queries on call and chat
• Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
• Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.

Preferred candidate profile

• The candidate should have good command over English - fluency in spoken and written English, customer service skills and high energy levels.
• Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
• Should be a quick learner and self-motivated.

Perks and benefits

i. Life Insurance and Medical Insurance.

ii. Night Shift Allowance + Incentives