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Hiring For International Voice process....!!!!!!
Alorica
·
0-4 years
₹ 2.75 - 3.5L/yr
Bangalore / Bengaluru
80 vacancies
Hiring For International Voice process....!!!!!!
Alorica
posted 3d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide customer support and resolve customer queries on call and chat
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot, and identify solutions to resolve customer issues.
- Candidates should be flexible to work in 24*7 environments (US Shift).
- The candidate should have good command over English - fluency in spoken and written English, customer service skills and high energy levels.
- Excellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.
- Should be a quick learner and self-motivated.
Employment Type: Full Time, Permanent
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Alorica Benefits
Curious, Creative Culture Flexible Schedules Opportunities for Growth Referral Bonuses 
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