Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

For Employers

Add office photos

Employer? Claim Account for FREE

AKMV Consultants

Compare

No reviews yet

15 AKMV Consultants Jobs

Customer Relationship Specialist

AKMV Consultants

0-3 years

Alwar

1 vacancy

AKMV Consultants

posted 3mon ago

Job Role Insights

Key skills for the job

Data Analysis Hospitality MS Office Relationship Management CRM Customer Relationship

+ 3 more

Job Description

Customer Engagement & Satisfaction:*

- Greet and assist customers, providing information on stores, offers, and amenities.

- Address and resolve customer complaints and issues promptly and professionally.

- Conduct customer feedback surveys to identify areas for improvement in service quality.

**Loyalty Programs & Promotions:*

- Develop and manage loyalty programs to increase customer retention.

- Collaborate with the marketing team to plan, implement, and monitor mall-wide promotions, events, and seasonal activities.

- Analyze customer data to identify trends and enhance the effectiveness of promotional strategies.

**Crisis Management & Issue Resolution:*

- Develop and implement strategies to address emergencies and complaints quickly and efficiently.

- Train front-line staff in handling customer interactions and ensuring consistent service standards.

**Qualifications:*

- Bachelordegree in Business Administration, Marketing, Hospitality, or related field.

- 3+ years of experience in customer relationship management, preferably in a retail, mall, or hospitality environment.

- Strong interpersonal and communication skills, with an ability to interact with diverse customers and tenants.

- Proficiency in CRM software, data analysis, and MS Office.

- Problem-solving skills, attention to detail, and a customer-centric attitude.

Employment Type: Full Time, Permanent

Read full job description

Compare AKMV Consultants with

TCS

3.7

Compare

Accenture

3.8

Compare

Wipro

3.7

Compare

Cognizant

3.7

Compare

Capgemini

3.7

Compare

HDFC Bank

3.9

Compare

Infosys

3.6

Compare

ICICI Bank

4.0

Compare

HCLTech

3.5

Compare

Tech Mahindra

3.5

Compare

Genpact

3.8

Compare

Teleperformance

3.9

Compare

Concentrix Corporation

3.8

Compare

Axis Bank

3.8

Compare

Amazon

4.1

Compare

Jio

3.9

Compare

iEnergizer

4.6

Compare

Reliance Retail

3.9

Compare

IBM

4.0

Compare

LTIMindtree

3.8

Compare

Similar Jobs for you

Senior Executive - CRM at Pulse Pharmaceuticals

Hyderabad / Secunderabad

3-8 Yrs

₹ 4-7 LPA

Customer Relationship Manager at Rose Lantern Realty

Bangalore / Bengaluru

0-2 Yrs

₹ 3-3.75 LPA

Senior Executive - CRM at MALABAR GOLD & DIAMONDS

Noida, Kozhikode + 1

2-4 Yrs

₹ 3-5 LPA

Customer Relationship Manager at NBFC Credit Wise Capital

Mumbai

3-8 Yrs

₹ 5-10 LPA

Customer Relationship Specialist at Two Brothers Organic Farms

Pune

1-3 Yrs

₹ 2-3 LPA

Customer Relationship Management (Crm) at super scholar

Gurgaon / Gurugram

1-5 Yrs

₹ 2-5 LPA

Customer Relationship Manager at Always Dial

Ranchi

1-2 Yrs

₹ 4-7 LPA

Customer Relationship Manager at Venus Engineering Works

Daskroi

1-5 Yrs

₹ 2-5 LPA

Assistant Customer Relationship Manager at Ujjivan Financial Services Pvt. Ltd.

Kaithal

1-4 Yrs

₹ 1-4 LPA

Customer Relationship Manager at Yes Bharath

Kollam, Wayanad + 1

0-4 Yrs

₹ 1-5 LPA